The following things happened today

Posted by The *Angriest* Pharmacist as Me being a dick, Rude, True Story, Work Sucks

A list-like look into my day:

- I wanted a Pibb this morning. The damn machine was out. I couldn’t get change. So, I got a Coke. I hate Coke…not sweet enough for me.
- I had a computer go down for some unknown reason last night. My repair guys came in. One guy was working on it. One girl was on the phone with someone and telling the first guy how to work on it. The last guy was standing there staring at me - he must have been the boss. All three were in my fucking way.
- I completely lost it on a lady today. I mean, over the top. She was dishing it out first - and as you all know, I ain’t gonna take it with a smile. It took me 30 minutes to fill her two prescriptions instead of the 15 my BRAND NEW tech told her. [Begin sublisted story]

- At minute 15 she was waiting at my register. I told her it was going to be a bit longer. One had [gasp] rejected because the BRAND NEW tech put in 3 days supply instead of 6 [CRIMINAL!]. Ohh, I forgot that before hers was dropped off, 8 more scripts belonging to 5 different people came in within 12 minutes [I checked] and wanted to wait for it. [We're still working on "gauging time" with the new tech]
- At minute 17 she was tapping her credit card on the counter. [I have an old rant on this one. You can read it here].
- At minute 20 she asked how much longer. I told her I was working on it as fast as I could, and I had a few in front of her. Her reply? “I don’t see them standing in front of this counter…I should have gone to Walgreens” - The second part was under her breath, but it caused me to *begin* to snap. “Excuse me? I’d be glad to give you those prescriptions right back. You’d be more than welcome to take them to Walgreens and wait just as long for them there as you’ve waited here. And, just because those people aren’t standing *directly* in front of our *only* cash register doesn’t make their business any less important. It also does not remove them from the order we fill them in. These people have told me they are waiting in this store…Therefore, they are filled as such.”
- She did not like my response much, but she shut the fuck up for a brief moment.
- At minute 24 she asks how much longer? I say that “The two of us are working on it as hard as we can. Our third person is not here yet. We had a slight problem with one of yours which is taken care of now and several others were dropped off in front of yours as I said earlier. Also, we have some guests in the pharmacy fixing one of our main computers. It’s coming…” “It does not take this long for a Zpak! And I don’t see how that’s my problem!” [She forgot to mention the Darvocet and mention how she knows how long it takes to fill a prescription in the first place] “Well, it has filtered down to you now hasn’t it? [pause] All I’m asking for is a little patience. Contrary to popular belief, it *does* take a little more to fill a prescription than merely slapping a label on it.”
- Phone rings. I answer. Some Osco wants 4 refills, 1 of them is controlled. [Meaning I have to do it personally]. Luckily, they had my bottles so I fired through the formalities. This only costs me a few minutes in checking them.
- Minute 27. She’s looking at me very hatefully - she watched me answer the phone. She heard me talking the whole time. I have her two prescriptions in front of me. I’m checking them still. She says, “I cannot believe this. I am never coming here again. This is outrageous.” “No, ma’am. The only thing that is outrageous is your behavior. You have been disruptive and unbelievably rude from the very beginning. I’ve explained every problem to you, and you can plainly see what is going on in this entire pharmacy. Have you seen me doing anything besides work? I’ve taken no breaks. I’ve not made any personal calls. I’ve been doing nothing filling prescriptions as fast and accurate as possible.” “Well, you’re not very good at it…” What? WRONG! I’m very good at it. I’m freakin’ excellent. We’re just *BIZ-ZEE* — Here’s your prescriptions…Next time, you can take them to Walgreens.”

You know what the real bitch of it is? The Darvocet script wasn’t even signed. By the time I actually noticed before she was revved up in high bitch-gear, I was in no position to want to suffer the consequences of saying, “Well, I have to call your doctor because he doesn’t think he needs to signs his scripts.” - She would have raised such a fuss I might have punched her. I didn’t even give a damn…

- My lunch sucked because the Beef Jerky I brought from home was a “little” too old and got moldy. I had no idea Beef Jerky could grow mold. More importantly, I had no idea the stuff had to be refrigerated after three days. After finding the mold I found the small disclaimer on the bag.
- I called TEN pharmacies looking for 120-2mg Dilauded for a patient I will never see again.
- I sold the wrong prescription to a patient because I was flustered from all of the above. The patient realized a few minutes later, and it was an easy fix. But, it was a pain in the ass, nonetheless.
- My tech and I got into an argument because she wanted to do something illegal this weekend. I told her it was a bad idea. She tried to convince me it was okay because she wouldn’t get caught. She was right in that aspect, but she wouldn’t admit that it was even borderline wrong.
- A lady asked to see my license to verify my qualifications to fill her PenVK script. I pointed to my nametag and then the wall.
- It was hot today.

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