The *Angriest* Pharmacist You want your prescription filled when? Eat shit…

Walgreens employees cannot do transfers worth a damn

Here's how a transfer should go:
"Hey this is ____ calling for a copy."
"Okay...go ahead"
"The number is 12341243"
"Okay that's Valtrex 500mg 1 BID #20 for Britney Spears DOB 12-2-1981. It was written on 4-4-07, first filled on 4-5-07, and last filled on 5-6-07. There were 6 original refills and 4 remaining. The doctor on there is Dr. Jack Kevorkian office number 555-3444. My name is Wally Cleaver. Who am I talking to?"
"This is James Dean at _____, my pharmacy number is 555-9999."
"Need anything else?"
"Nope, peace out, biatch"
"Okay."

Here's the way Walgreens gives copies because everyone I've talked to over the last month is a complete moron (RPh or not):

"Hey this is ____ calling for a copy."
"What's the patient's name?"
"Britney Spears..."
"What's the patient's address?"
"You can't be serious. Her DOB is 12-2-81."
"Okay then, that's for Valtrex 500mg #20. It was written on 4-4-07, last filled on 5-6-07. Directions are 1 BID from Dr. Jack Kevorkian. There's 4 refills left. Who is this?"
"This is _____ at _____. My phone number is 555-9999."
"Okay need anything else?"
"Uhh yeah. What was the first fill? How many original refills? What's the doctor's office number? What's your pharmacist's name? AND WHY IS IT SO FUCKING HARD TO DO THIS CORRECTLY???"
.........................

I really think their software is to blame. It must put the information in the wrong order. But, seriously, use your fucking brain. You know what info the receiving pharmacist is gonna want...get it...give it! And someone did ask me for the patient's address...I wanted to cockslap him through the phone. Ugh...

Can anyone shed some light here?
Anyone else noticed this from the WAG-boys?

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