The *Angriest* Pharmacist You want your prescription filled when? Eat shit…

I guess I’m a dick anywhere I go…

Posted on July 2, 2007

I went to Sams after work today. I need to buy some stuff. I waited in line for 15 minutes to get a "temporary card." I never carry my card with me for some reason. I wasn't so mad then. It was my fault and people wanted to return stuff...it was my own doing. [Anger level = 2/10]

I found what I wanted, but I'm not the most electronically minded person in the world. I had some questions. I waited for 10 minutes for someone to come help me out. I was kind of mad at this point. But, I found what I wanted. [Anger level = 5/10]

I carried my items to the checkout where I had to wait in line for 15 more minutes. There were 3 cashiers and each line had 25 people in it...I shit you not. It really made me mad that no attempts were made (that I could see) to get more cashiers to the registers. I'm well aware of what it's like to be understaffed...but, I promise you this: when I am understaffed, when people are waiting at my register to SPEND MONEY I do whatever it takes to ring them out. I'll even work a register myself. [Anger level = 7/10]

What did I have to do after I finally go rang out? These fuckers wanted me to wait in another ridiculously long line so some 75-year old man could look at my items and run a highlighter down my receipt. I had a few problems with this. 1) How could this man tell if I were stealing shit by glancing at carts of 100s of items with merely his eyes and an all-powerful highlighter? and 2) There's no way to get past the registers with unpaid items. It's all sealed off! Without being a complete thief, there's no way. If you're going to steal, nothing will stop you. [Anger level = 9/10]

So, what did I do? I said fuck it. I'd already been in the damn store for 45 minutes to spend 30 bucks. I walked right the fuck on by 30 people. I'd already paid. I had my receipt. I didn't need some old man to "release" me from the store. Screw that.

The old man saw me and strafed over in front of me.

"You have to wait in line like everyone else for me to check your receipt."

"Screw you old man. I've been in this store for 45 minutes. I don't need you to check my receipt to make sure I'm not shoplifting. I'm not waiting in line any more...especially after I already paid, and there's not a damn thing you can do about it..." [Anger level = 9.5/10]

"I am checking to make sure that everything got rung out as well as ensuring that nothing got rang out twice...and I can do something. I can call store security."

"That's bogus. I watched as my ONE FUCKING ITEM GOT RANG OUT. It got rang out. And, go right-the-fuck-ahead and call store security. They can find me at my car. Now get out of my way, or I'm going to steamroll you, Father Time." [Anger level = 11/10]

I'm a big guy. I'm 6'3" with an athletic build. I'm not overweight, but I've got a big build. Mr. Osteoporosis got right out of my way. He called store security. I saw the two of them run into the parking lot as I was putting it in drive looking around for someone with a guilty conscience. They can eat my dust and my ass. I'll never wait in that line again...just to go against the grain.

I'm not sure what I would have said if the store security/management would have gotten to me before I got to my car. Whatever it was, it would have involved me punching one of them in the face and kicking the other in the nuts...

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Asians are stubborn…

Posted on July 1, 2007

I know I know...you're thinking, "WHO THE FUCK DOES THIS GUY THINK HE IS?"

Today, I spoke Engrish with a lady for 10 minutes. It took me a while, but I figured out that her mother had the sniffles and a deep, hacking chest cough.

My suggestion was generic Benadryl and generic Robitussin-DM. She was very happy with my choices. She asked my about the name brands. I told her that the generics were the SAME THING (samm-ting) and there was no reason to spend the extra money. She spoke crappy English, but she understood me when I told her that generics were not inferior products.

I went back to my dungeon. I watched this bitch put both the diphenhydramine and guaifenesin/dextromethorphan back and exchanged them for Benadryl KAPSEALS and Robitussin-DM...at 10 times the price.

WHAT. THE. FUCK.

This exact same thing has happened twice in the past week with Asian-born customers.

I guess were they're from if it's not the most expensive, it's not worth a shit.

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Walgreens employees cannot do transfers worth a damn

Posted on July 1, 2007

Here's how a transfer should go:
"Hey this is ____ calling for a copy."
"Okay...go ahead"
"The number is 12341243"
"Okay that's Valtrex 500mg 1 BID #20 for Britney Spears DOB 12-2-1981. It was written on 4-4-07, first filled on 4-5-07, and last filled on 5-6-07. There were 6 original refills and 4 remaining. The doctor on there is Dr. Jack Kevorkian office number 555-3444. My name is Wally Cleaver. Who am I talking to?"
"This is James Dean at _____, my pharmacy number is 555-9999."
"Need anything else?"
"Nope, peace out, biatch"
"Okay."

Here's the way Walgreens gives copies because everyone I've talked to over the last month is a complete moron (RPh or not):

"Hey this is ____ calling for a copy."
"What's the patient's name?"
"Britney Spears..."
"What's the patient's address?"
"You can't be serious. Her DOB is 12-2-81."
"Okay then, that's for Valtrex 500mg #20. It was written on 4-4-07, last filled on 5-6-07. Directions are 1 BID from Dr. Jack Kevorkian. There's 4 refills left. Who is this?"
"This is _____ at _____. My phone number is 555-9999."
"Okay need anything else?"
"Uhh yeah. What was the first fill? How many original refills? What's the doctor's office number? What's your pharmacist's name? AND WHY IS IT SO FUCKING HARD TO DO THIS CORRECTLY???"
.........................

I really think their software is to blame. It must put the information in the wrong order. But, seriously, use your fucking brain. You know what info the receiving pharmacist is gonna want...get it...give it! And someone did ask me for the patient's address...I wanted to cockslap him through the phone. Ugh...

Can anyone shed some light here?
Anyone else noticed this from the WAG-boys?

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