The *Angriest* Pharmacist You want your prescription filled when? Eat shit…

Patients – call the doctor yourself

Posted on November 25, 2008

I got this comment in response to PROFESSIONAL COURTESY. My response is below in bold. Now, I'm not trying to single this person out or make them feel bad, this question just applies to so many people -- and the response actually applies to ALL patients...:-)

I respect pharmacies and pharmacists. I honestly see them put up with a lot of rude, direspectful people. I have a question. I don't want to irritate my pharmacy in any way. they are a large chain and I am not the only customer who needs help. I have a family member in their 80's who needs a refill on hydrocodone..sp ?. and there are no refills. We called in the request yesterday morning and the pharmacy said they are waiting to hear back from the doctor. We are going out of town for Thanksgiving and the medicine did not actually run out until today. Would there be a reason why the doctor would not call back or fax back or whatever the procedure is? I don't want to irritate them. And I know our family member will not need this medication after this refill. They were hit by a car 4 months ago and have gone through therapy, etc. But they are too afraid to tell the doctor they hurt. There have only been 2 refills requested since that time.
What would be your best advice for us?

Regardless of the situation or time frame - the best advice is always the same:

PATIENTS CALL DOCTOR'S OFFICE

If the patient calls the doctor's office, it truly makes the office give a shit. They hear from me EVERY DAY -- they here from you every other month...and you pay their bills! I won't call that office and raise hell, but you will! So, do it...you fucking call me raising all kinds of hell, why not them too?

Patients like to say that "their doctor is so slow", "he always does this", "I can't believe he didn't call in the refill!" News flash, you can go to any doctor you like -- so do it! Find a new doctor that runs a better office -- one that will take care of you when you need it and not when it's convenient for THEM.

I guess all this boils down to is YOUR RESPONSIBILITY. Yeah, it sucks that you have some, but I cannot be expected to do everything -- I can't call your doctor every 2 hours asking for your refill. You gotta take some initiative of your own rather than floating through life like lumps of crap expecting everyone else to powder your ass.

Anything to add?

The longer I typed on this, the more I RAGED

Posted on November 22, 2008

Imitrex (Sumatriptan) 100mg Tablets #9  ---- $250.84
-Exclusivity Patent runs out Feb 6, 2009
Treximet (Sumatriptan/NAPROXEN) 85/500mg Tablets #9 ---- $222.72
-Approved April 15, 2008 - Exclusive for 3 more years on combo.

Well, Imitrex is going off patent, and Dr. Reddy's is itching to get into that generic migraine therapy market that is currently absolutely DOMINATED by ridiculously expensive name brand medications. As you can see above, these fucking things are $27 PER TABLET. As you might have expected, now that Imitrex is going to have an AB-rated generic equivalent, it is complete junk and no longer efficacious for migraine headaches (with or without aura).

So, what comes to mind when you see what GlaxoSmithKline is doing here? To me, I think of the assraping of American citizens that are already struggling to make ends meet in a time of economic hardship. I think of GSK playing tricks on Americans that may not have as much education as their local pharmacist. I see that GSK knows that people who are suffering from migraines will pay anything to no longer be suffering from migraines. They are banking on that fact. Now, they are hoping that maybe just once, Imitrex didn't provide you full relief -- just enough of a chance to get you to call up your doctor and ask for a prescription for that new drug, Treximet, that you just saw on television. [I've seen Treximet ads on 5 different channels today.]

Ya know, I wouldn't be surprised in the fucking LEAST if GSK hasn't been slowly dropping the potency of Imitrex tablets over the last few months -- in hopes that their migraines won't clear up and they'll seek out a new therapy.

But TAestP, WHAT IF TREXIMET REALLY IS BETTER????

I don't doubt the efficacy of Treximet. But, I have a few insights here. Does Naproxen alleviate your migraine symptoms? I'm sure you tried it initially as it's in every major migraine algorithm after Acetaminophen and Ibuprofen. If you're taking Imitrex, that probably means you failed Naproxen therapy. So, why are we adding it back on board now?

Does anyone know how much Sumatriptan tablets are going to cost? It doesn't really matter exactly how much they are going to cost -- we know that the generic is going to be cheaper. We also know that NAPROXEN IS DIRT FUCKING CHEAP. So, once again, big pharma has taken two seemingly inexpensive drugs, combined them, called them gold, and made them just as expensive.

Here's a few notes I'd like to share:
- Clinical Pharmacology lists "Krymchantowski AV. Naproxen sodium decreases migraine recurrence when administered with sumatriptan. Arq Neuropsiquiatr 2000;58:428—30." as a source for why the combination is better. What's wrong with this study? Well, how about the fact it was tested in 67 (56 women) people by ONE researched in RIO DE JANEIRO. It's way too brief. The methods are weak. It is a poorly done study.

- Also listed as a reference is: "Brandes JL, Kudrow D, Stark SR, et al. Sumatriptan-naproxen for the acute treatment of migraine: a randomized trial. JAMA 2007;297:1443—54." -- This one is cited because it shows that 'more patients had sustained pain free responses 2-24hrs after the dose with decreased recurrance rate in combo vs either drug as monotherapy or placebo. I didn't even read this study -- I flipped to the back page, as I always do, and saw all that I needed to see.

Funding/Support: The 2 clinical trials (MT-400:301 and MT-400:302) described in this article were funded by GlaxoSmithKline in partnership with POZEN, the IND sponsor of the investigational drug MT-400 (sumatriptan–naproxen sodium).

Role of the Sponsors: GlaxoSmithKline and Pozen Inc provided financial and material support, monitoring, data collection and management, and data analysis to the authors and study investigators.

In case you were wondering, POZEN INC is a puppet company of GlaxoSmithKline. And, as you can see, they performed the ENTIRE FUCKING STUDY.

Also of note regarding this filth of a study fabricated to bilk money from the American people, of the 10 'researchers,' two admitted to working for 'Pozen' and two for GSK --- all of which work in Chapel Hill, NC.

-The final study listed in ClinPharm boasting this drug is merely a safety and tolerability study. Well, fucking duh this drug is tolerable. How often do you think people need to take Sumatriptan? Once every other day? Once a week? Heck, the max daily dose is 2 tablets. So, the most Naproxen you could get is 1000mg -- a normal daily dose -- which wouldn't be ingested that often. Of course it's safe.

Of course it's non-inferior. Of course it's safe. But, is it cost effective? No. It's not. Because you motherfuckers at GSK have no fucking morals. You're soul-less pieces of deep fried pig shit, and I hope all of you get the pleasure of having Alzheimer's as you age. You all deserve to be beheaded on Al-Jazeera. You're nothing. You're wastes. I wouldn't shit on you if I got paid a million dollars to fill "2Guys1Face." I hate you more than I hate everything else combined. I just wish that there was some way I could just remove the money from you via osmosis and have you thank me for it -- much like the unsuspecting public is doing now.

You may give them a $20 coupon or even a few free pills, but I'm hip to your game GSK. I'm not gonna play. My pharmacy will NOT carry your product. My pharmacy will NOT dispense your product. If someone brings me a script for this bullshit, I'm going to be having a conversation with a doctor. I'll end up filling two prescriptions and having a little education session. I just pray that you don't send some fucking big-tittied Treximet Drug Rep to me. That bitch will leave in tears...

Lots to address

Posted on November 21, 2008

Hello world! Buckle up, we've got a bunch of issues we're going to cover today. The first relates back to a recent post about how to bust a fraudulent prescription. Watch this video about the prescription drug problem in Michigan. Turns out, they have an awesome system tracking prescriptions. They can view in real time all the patients that are doctor shopping, track the number of pills they've received, and even access all of their information. This is, of course, not a public database. Yet, the agency charged with tracking this data and generating the reports has no ground to stand on -- as it's not illegal in Michigan to "doctor shop," and the state prosecutor doesn't want to waste his time on these cases -- he just wants the big dogs...for the glory of the big bust and getting his face on the evening news...What a crock of shit.

The funniest thing about the video is the very last sentence the reporter speaks. The lady they had all but busted doctor shopping refused an interview and said she was merely seeing all those doctors because she was going out of town and she needed to make sure she had enough Vicodin to last her. I just fucking wonder who paid for those prescriptions -- it sure as shit wasn't her, and I'd bet anything she made a good amount of money selling them on the skreeet. It's a dollar a milligram in my area for hydrocodone and oxycodone (yes, they are considered the same per street rules). Xanax usually runs 10 bucks for 2 milligrams. Anyway...

If one breaks the law, regardless of how big of an issue it may be, it is the job of the prosecutors to see the case to fruition whether it be court, plea, or otherwise. Hopefully, you guys can get this changed! I'd really like to hear from some of our Michigan pharmacists -- you guys have access to this program, Michigan Automated Prescription Service (MAPS), do you use it? Is it accurate and trustworthy? Do you use it to check sketchy patients and subsequently use it to deny them service?

-=+=-

I'm sure most of you have noticed that my number of posts has recently gone from 5/wk to 0/wk. I've gotten about 20 emails asking me where I've been! Have I gone on vacation? Did my dog die? Did my dox get dropped? Make no mistake - if I go on vacation or something happens to me, it'll get on the website somehow. My last will and testament has direction for how to notify readers of my untimely, but all to expected, death...:-)

I feel awkward announcing this to the world. I've gained all my steam on this website because of my job. I am a community/retail pharmacist in Anytown, USA! Well, starting last Wednesday I've been working in a highly clinical role.

The clinical pharmacist at my local area hospital decided he wanted to get drunk in Hawaii for two weeks. Last year, they paid tons of cash to bring in a replacement for the two weeks. This year, the approached me about a month ago to see if I could do it. I've known the clinical guy there for quite some time. I spent the weekend prior to his vacation with him getting trained on my duties, their computer system (which is sweet), and pretty much everything a new employee would need. And yes, I had to watch that stupid fucking HIPAA video with the red headed lady that eavesdrops all over the hospital.

So, I arrive there at about 6am. There are three teams right now, and I am on two of them (the third team has a Pharm.D., MD on it...showoff!). Rounds for Team 1 start at 7:00am, and rounds for team 2 start at 8:30am. I do Vanc/Gent for the entire hospital. I also modify TPNs. Physicians set the initial TPN, and I modify them based on patient needs and expenditures (This was the HARDEST thing to remember for me because of the chemistry/equations I hadn't touched in 5 years - at least Vanc/Gent is plug and chug)  I also narrow therapies based on C&S and patient needs. I'm also seeing that everyone gets normal health maintenance stuff while in house (stress ulcer prophylaxis, DVT prophylaxis, vitamins, vaccinations) - this was an initiative initiated by the normal clinical guy. I also do all discharge education (obviously).

I'm not a BCPS (Board Certified Pharmacotherapy Specialist) like he is, but I think I'm getting along just fine. Apparently, I'm eligible to take the exam -- it's 3 years after you graduate or immediately after you complete a residency...I'm not sure if that's true or not. Anywho, the physicians all respected him immensely -- and rightfully so. He is the smartest fucker I've ever met. I shit you not, I never asked him a question he didn't know. He's like a walking Koda-Kimble-Dipiro Database. That has been good and bad for me. Good in the sense that the physicians all believe in the importance of me being on the team because of the asset he is but bad because I don't know everything he does, and I have to use the ole idiot-student-reply, "I'm not quite sure. I'll research that and get back to you as soon as possible." Needless to say, I look up quite a few things.

I've answered a lot of questions on rounds. I feel like I'm really an asset. They all appreciate and respect me, and it makes me feel all tingly inside. I was even asked to be the 'leader' of Grand Rounds this week. Essentially, I presented a current patient case then educated on a disease state. I chose my favorite because I already know a lot about it -- Cirrhosis and associate complications. I talked about it all: portal hypertension, varices, acute management of variceal bleeds (including some preparation guidelines that I created for the hospital so that they had shit ready to go in case a cirrhosis patient pops a bleed - somatostatin, rapid infuser, plasma, platelets, blood typing/Rh factor early and blood stocked closely), hepatic encephalopathy, Child-Pugh classification....everything.

I got a good reception. I think it went very well, and I didn't sound retarded.

And, of course, some dickhead doctor asked me a trick question -- trying to throw me in front of the train, and I caught it and fired back.

"What are normal ammonia levels?"
"This institution considers 10-75 micrograms per deciliter within normal limits."
"And, based on your clinical experience, at what level of hyperammonemia do you initiate treatment?" [Yeah...he was being a dick here. This was only like my 7th day there...ever...I have no clinical experience, but I knew the answer.]
"Actually, that's a common misconception. You do not initiate treatment in cirrhosis based on ammonia levels. Ammonia levels alone do not dictate the presence of hepatic encephalopathy. Some patients could have a level of 80 and have severe symptoms, and another could have a level of 100 and be asymptomatic. Ideally, we would treat as symptoms emerge such as asterixis primarily, impaired cognition, confusion, agitation, euphoria, insomnia, and reversal of day-night sleeping pattern." [I had them written down.]
"Oh. I see..." [He knew it. He just wanted me to fail.]

A few minutes later, he asked me about hepatorenal syndrome. I omitted it from my presentation because there really isn't much to say, and we don't have a hepatologist or a transplant team. I mean, there's two types. In type one, you die within a month. In type two, you die within 6 months. He asked me what the cure was...

"The cure? Well, you can try an extensive fluid challenge to unlock the renal vasoconstriction -- something like 2 liters with a rapid infuser. It won't work, but you should try it. Most likely, your patients with this have advanced cirrhosis and will be on the liver transplant list if eligible. If they develop hepatorenal, you'd need to move their name up on the list quite a bit..."

Well, that's about it.

I don't really like the sound of, The Angriest Clinical Pharmacist. They've offered me the position on a semi permanent basis. Just a few days a week. Since winter is approaching they are going to expand to 4 teams. However, if I took it, I could no longer be the PIC at my pharmacy...so no deal...

Retail is what I am...I haven't had my fill yet...:-)

Something to consider

Posted on November 7, 2008

“Why does it take 20 minutes to fill my prescription? Last time it only took you two minutes!”

“Last time you got this filled, you came in at two minutes til closing. I had everything locked up, and I was on my way out the door. Everything was done. I was all caught up. Today, you dropped off your prescription behind 10 other people that also want their prescriptions in two minutes…”

Here’s something I wish people would consider. Ever go to Red Lobster, Applebees, Chili’s, TGI Fridays, or some other steakhouse for dinner? Ever get directly taken to a table, handed a menu, given a drink, ordered, and had your food placed directly in front of you? Fuck no. You wait an hour for a table. You get to the table and are given the menu. Your drink orders are taken and 5-10 mins later you get your drinks and order your meal. Depending on the order and the amount of business, you get your meal in 15-30 minutes. Do you bitch on the amount of time? No! In most cases, you enjoy your drink and talk to your date/friends. (Granted. In some cases, things get screwed up and you say something after you’ve waited forever if your waitress doesn’t notice) THEN, after you finish eating, the waitress clears the plates and offers
you dessert. You wait 5-10 more minutes for that. If you don’t get dessert, you wait a few minutes for your bill. You get out your credit card and set it on the table. Five minutes later, she takes the credit card and charges you. You leave a generous tip.

Total time at the restaurant: 2+ hours

You could’ve had Easy Mac in 10 minutes and for less than 2 bucks. But, you wanted a steak…way to go…

Compare this to my pharmacy. I am steak. I take a little bit of time, but it’s delicious. Plus, you get the joy of looking at me work while waiting. But, it will be correct, cheap, and just as ordered…

You don’t have to tip me. I wouldn’t accept it if you tried. And I’m not feeding you. I’m dishing out complex medications designed to attach themselves to specific receptors located all over your body. What separates what I’m dishing out from poison? Merely the amount I give to you and how much I tell you to take…

Paracelsus says,

“Alle Ding’ sind Gift und nichts ohn’ Gift; allein die Dosis macht, dass ein Ding kein Gift ist.”

Translation:

“All things are poison and nothing is without poison, only the dose permits something not to be poisonous.”

Next time, ask the cook or waitress at Red Lobster about the rash under your tit.

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