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	<title>The *Angriest* Pharmacist &#187; GUEST CONTRIBUTOR</title>
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		<title>The importance of lifelong learning</title>
		<link>http://www.theangriestpharmacist.com/2011/12/19/the-importance-of-lifelong-learning/</link>
		<comments>http://www.theangriestpharmacist.com/2011/12/19/the-importance-of-lifelong-learning/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 06:25:02 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
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		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=1038</guid>
		<description><![CDATA[I got this guest post submission from a student and found it pretty funny. I'd be there are a TON of pharmacists that are just as clueless here in the states. If you don't use it, you lose it. I know that I don't remember a lot of the intricate stuff I knew back during [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/12/19/the-importance-of-lifelong-learning/' addthis:title='The importance of lifelong learning '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>I got this guest post submission from a student and found it pretty funny. I'd be there are a TON of pharmacists that are just as clueless here in the states. If you don't use it, you lose it. I know that I don't remember a lot of the intricate stuff I knew back during and right after school. But, I do read, learn, and occassionally challenge myself. This is one of the reasons I like to have students. Constantly explaining things to them helps me remember it, and at the same time, they will know things that I do not remember. Having them teach me benefits me with knowledge and them with recollection and presentation. If you want to keep up and remember stuff, get some students on rotations -- trust me. CE's are worthless in general. When compared to students, they are a waste of time.</p>
<p>-=+=-</p>
<p>I understand the Unites States requires every pharmacist to get a doctorate prior to becoming qualified. However, in Australia, it isn’t required. It is still an undergraduate degree, so we come out after only four years of studying, do a year’s internship, pass our registration exams and we’re done. Every year, we have to enough “points” every year to remain registered as a way to encourage our ongoing learning.</p>
<p>As I’m still in my third year of my degree at the wonderful University of Sydney, we are required to undertake externships, where we get sent to pharmacies for “workplace experience”. I undertook my externship at a medical centre in Sydney’s north.</p>
<p>As one would presume, the entire purpose of my presence there was to learn. The medical centre pharmacy was small enough for only one pharmacist and pharmacist assistant to run the store.</p>
<p>I was questioning the pharmacist present at the time of the several of the drugs people came in for. One of them was quetiapine- as one should know- an atypical antipsychotic.</p>
<p>“What class of antipsychotic is quetiapine?” I asked.</p>
<p>The pharmacist replied curtly, “I don’t know.”</p>
<p>At that time, the pharmacist assistant, who is also qualified, hospital nurse, commented that he should know coz he just passed his registration exams a few months ago.</p>
<p>So I continued to ask: “Why do antipsychotics cause suicidal thoughts at times?”</p>
<p>“I don’t know.”</p>
<p> Do you fucking know anything?</p>
<p>Let’s try something else then. “Why do topical corticosteroids thin out the skin?”</p>
<p>“I don’t know.”</p>
<p>How much did you bribe the examiner to let you pass your registration exams?!</p>
<p>Ok, so I dropped that topic. So I asked about shingles. “I heard shingles is called herpes zoster, but it’s caused by the varicella virus. So does that mean herpes and varicella virus are the same?”</p>
<p>Again, “I don’t know.”</p>
<p>The pharmacist did not look at me the entire time, so I looked at the computer screen he was typing away at. He was on Wikipedia searching up shingles.</p>
<p>WIKIPEDIA.</p>
<p>SURELY, THERE ARE MORE RESPECTABLE &amp; TRUSTWORTHY REFERENCES TO TURN TO? ALL OF THEM HAVE AN ELECTRONIC VERSION AVAILABLE. MEDSCAPE. AUSTRALIAN MEDICINES HANDBOOK. MIMS ONLINE. THERAPEUTIC GUIDELINES.</p>
<p>“I don’t know anything. Stop asking me questions.”</p>
<p>That’s exactly what I did. So for the rest of my externship that day, I didn’t ask any questions. This incompetent pharmacist went on to report me with an “attitude, and is not willing to learn”.</p>
<p>Oh wait, what? So did not see that one coming.</p>
<p>I have seen a variety of pharmacists in the professional field over the three years I’ve been studying and working in pharmacies. I’ve seen the best pharmacists who are able to treat palmoplantar  psoriasis and various skin conditions better than doctors can. I’ve also seen the negligent; one pharmacist gave out Nurofen Plus to a patient with an active peptic ulcer just because they requested it by brand.  Even with my incomplete education, I know that I should have offered an alternative, perhaps paracetamol [acetaminophen] for your headache?</p>
<p>The pharmacist I worked with during my externship rivals the worst pharmacists simply due to his knowledge gap. I don’t think customers realise it because all he does is assume the doctor has given all the instructions to the patient, so he doesn’t have to do it, and most customers are regulars so they’ve been on the medications for many years.</p>
<p>Being a young pharmacist isn’t an excuse for being ignorant. Pharmacists are the second most respected profession [second only to emergency workers] so don’t tarnish our reputation!</p>
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		<slash:comments>5</slash:comments>
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		<title>Two months worth of reader email</title>
		<link>http://www.theangriestpharmacist.com/2011/12/02/two-months-worth-of-reader-email/</link>
		<comments>http://www.theangriestpharmacist.com/2011/12/02/two-months-worth-of-reader-email/#comments</comments>
		<pubDate>Fri, 02 Dec 2011 09:12:48 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
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		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=1022</guid>
		<description><![CDATA[Sorry, I've been....deficient the last two months. I'm not going to promise any more, but I can tell you this. I will have a response for Mr. Plagakis pretty soon. Don't expect anything revolutionary. Don't expect anything mindblowing. Just expect a clear, concise response. Naught but the truth. I also want to look back at [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/12/02/two-months-worth-of-reader-email/' addthis:title='Two months worth of reader email '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>Sorry, I've been....deficient the last two months. I'm not going to promise any more, but I can tell you this. I will have a <a title="A Closely Guarded Secret" href="http://www.jimplagakis.com/?p=4817" target="_blank">response for Mr. Plagakis pretty soon</a>. Don't expect anything revolutionary. Don't expect anything mindblowing. Just expect a clear, concise response. Naught but the truth. I also want to look back at some older posts in which he referenced me about <a title="Jay Pee is just Bull Shit STEAM RELEASE" href="http://www.jimplagakis.com/?p=2470" target="_blank">releasing steam</a> (in a hilarious masturbation simile) and how/why the post titled, "<a title="Jay Pee catches Wal-Mart peeping through the window" href="http://www.jimplagakis.com/?p=158" target="_blank">Jay Pee catches Wal-Mart peeping through the window</a>" relates directly to all of it...</p>
<p>Below, I'm going to post several different things that came to me via email or the<a title="CONTACT" href="http://www.theangriestpharmacist.com/contact/" target="_blank"> CONTACT link</a>. I'll lead with the user's name, and if you wish to reply to one, just reference that name....or don't...I don't care...</p>
<p>---------------</p>
<p><strong>Liz writes:</strong>    In the past few weeks, our pharmacy has started checking ID for controlled drugs, scanning in new Rx and scanning in hard copies.  All of a sudden, our workload has tripled, but our company is cutting tech help.  Is anyone else finding this hard to manage?</p>
<p>---------------</p>
<p><strong>Rodney writes:</strong>   I work as a reimbursement specialist at an LTC Pharmacy, and I'm writing to share an interesting exchange I've had with representatives at Prescription Solutions over the past few days.</p>
<p>I've had a few basic rejections which, were the representatives at Prescription Solutions even modestly intelligent by today's decidedly low standards, should have been able to resolve with much rapidity. Instead, I got stuck with slack-jawed yokels and embittered, defensive inner-city youth. They turned requests for overrides to simple rejections into drawn out, unintelligible arguments, and once they'd been cornered or otherwise became bored with the exchange, they hung up on me mid-sentence.</p>
<p>I may not be the bubbliest person in the world. On the contrary, I'm frank and to the point, but never did I become enraged, and never did I insult or otherwise disrespect the reps in any way. Prescription Solutions - hell, the insurance industry as a whole - has no shortage of stupid, rude, and disinterested people, but I've never had any with the gall to abruptly hang up on a service call. Now, over the past two days, it has happened to me four times.</p>
<p>Though I feel somewhat vindicated by the fact that return calls yielded exchanges with intelligent reps who applied the necessarily overrides with absolutely no hassle, I am perturbed by this sudden shoddy treatment. I know PS has seen extraordinarily long hold times as of late, what are the odds the reps have been granted free reign to terminate calls from "problem callers" (that is, of course, callers who question the rep's ill-informed initial judgment)?</p>
<p>Any thoughts? Similar experiences?</p>
<p><strong><span style="color: #ffa800;">[TAestP's thoughts: </span></strong><span style="color: #ffa800;">I believe the reasoning behind this is, as always, money. When the question is, "Why?" most of the time, the answer is money. In this case, I'd bet if you timed your calls, you got hung up on at specific intervals....something like 3 minutes, 59 seconds. If the agents keep their calls (or a certain percentage) less than 4 minutes, they probably get higher ratings or a bonus at the end of the day. They may also have rewards/cut offs at 10 minutes or 15 minutes. Of course, the person could have just been an asshole, accidentally hung up, or hung up on you because they are lazy and/or didn't know the answer.</span><strong><span style="color: #ffa800;">]</span></strong></p>
<p>---------------</p>
<p><strong>Lillian writes:</strong>     I found your blog a few days ago and I love it so far. From your posts, you seem to know a lot about retail pharmacy so I was wondering if you could answer a question for me: Is it true that the field is getting very saturated, very quickly?</p>
<p>A few of my professors warn us that it will be much harder to find a job in retail by the time we graduate (2016). And I've been hearing a lot of people saying that retail is going downhill.</p>
<p>I know there will be more competition for the jobs in several years because of there are more students going into pharmacy now. And I get the feeling that maybe one of my professors is exaggerating the situation to encourage us to go into other pharmacy fields. But do you think this saturation is something to be seriously be worried about?</p>
<p>For the record, I would try to go into retail no matter what the situation is...I just don't want to be completely caught off guard after graduation.</p>
<p>---------------</p>
<p><strong>Kristin Writes:</strong><br />
Dear TAestP,<br />
I know someone who filled a Rx at a CVS.  The pharmacist later called and texted her saying "Remember me from CVS?  Would love to get coffee with you some time?--Weirdasspharmacist [sic] "  She responded that she wasn't interested. She didn't get any more fills there, but she was afraid of contacting his manager or pharmacy baord because CVS had her information on file and the pharmacist could look it up and perhaps do something scary like stalking.</p>
<p>TAestP, what would you recommend doing?</p>
<p><span style="color: #ffa800;"><strong>[TAestP's thoughts: </strong>If this is true, it is creepy as hell. You are right that CVS would have the info, and he would have access to it. But, he's already pretty much risked his license by doing this -- taking it from creepy to full on stalking would definitely result in a meeting with his state's Board of Pharmacy. If he is not the pharmacy manager at that location, I would call and speak with the pharmacy manager about the incident. Tell her it made you (or her) uncomfortable and that you would like the manager to give your information to their district manager so he/she can call you at their earliest convenience. Then discuss the matter with the DM. I'd be almost anything this would squash absolutely any issue -- cause that DM does NOT want you making a formal complaint with the board. If he is the manager at that store, call a nearby store's pharmacy manager and do the exact same thing. If this does not get you to an ends that you are happy with -- or you get blown off at any level -- google the state's board of pharmacy. One call to them with an accusation like this would definitely result in an investigation and something would be done. Tell your friend I'm sorry my text creeped her out -- she's not gonna like the photos I'm sending tonight....just kidding of course.....:-D<strong>]</strong></span></p>
<p>---------------</p>
<p><strong>Mike writes:   </strong>so...i witnessed a patient ingest 90mg of methadone...the patient's prescribed dose was 40mg...i gave him the wrong bottle</p>
<p>i'm getting kicked out of pharmacy school 4 months before graduation...what do i do now?  should i submit my resume to the nearest McDonald's?</p>
<p>&nbsp;</p>
<p><span style="color: #ffa800;"><strong>[TAestP's Thoughts: </strong>Either this is untrue and you're trying to waste my time, you're just a general dumb ass,  or you have done a ton of other stupid bullshit.  Regardless of what anyone may think, there is only one person responsible for what pill goes out the door and into the hands of a patient -- the pharmacist on duty. I don't care if the technician accidentally typed in Oxycodone instead of Omnicef for an infant, I still believe the ultimate responsibility should lay on the pharmacist that verified the prescription. (intentional bullshit and other types of lying and deceit aside -- I'm talking about true accidents by ancillary staff not caught by the pharmacist)   However, it does sound like you are in some other kind of facility or setting. Since you witnessed the patient do it -- not sure what that means as a patient should never be handed a pill by pharmacy staff to take -- that changes the role from dispensing to administering which we cannot do (in terms of pills).</span></p>
<p><span style="color: #ffa800;">If the school threw you out, and this is a true story, you're probably fucked. Sorry dude. I guess you could appeal and plead to the school, but that's the thing with private universities, they can do whatever the hell they want whenever the hell they want. Other than that, see if another school will take you or get a lawyer....or get a job and good luck paying back all those loans....<strong>]</strong></span></p>
<p>---------------</p>
<p>That'll do for now....check back for the next post coming soon....</p>
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		<title>Should pharmacists get a lunch break by law?</title>
		<link>http://www.theangriestpharmacist.com/2011/09/14/should-pharmacists-get-a-lunch-break-by-law/</link>
		<comments>http://www.theangriestpharmacist.com/2011/09/14/should-pharmacists-get-a-lunch-break-by-law/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 18:00:22 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[APhA]]></category>
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		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=979</guid>
		<description><![CDATA[I got the following email from a reader asking my thoughts on lunches for pharmacists. I'm not going to post his name or the store he works for, but you'll get the jist of what is going on: &#160; I've been working for [this pharmacy] in [the Southeastern USA] for many years (5+ let's say). [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/09/14/should-pharmacists-get-a-lunch-break-by-law/' addthis:title='Should pharmacists get a lunch break by law? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>I got the following email from a reader asking my thoughts on lunches for pharmacists. I'm not going to post his name or the store he works for, but you'll get the jist of what is going on:</p>
<p>&nbsp;</p>
<p style="padding-left: 30px;">I've been working for [this pharmacy] in [the Southeastern USA] for many years (5+ let's say). Before that, I spent 12 years at Walgreens. Is there any legal issue in a company not allowing their pharmacists a legitimate, leave the pharmacy, timed, lunch break? Well, legally, it must not be, or they would not be so easily getting away with it. As far as I know, it is the ONLY corporately run pharmacy not giving a lunch break in the state in which I live. All the usual suspects, when it comes to these human rights issues, Walgreeens, CVS, Wal-mart, Sam's Club, provide lunches -- sometimes even within a CLOSED PHARMACY. Do you have any comments? How can I post such a question on your site to ask other professionals?</p>
<p>&nbsp;</p>
<p>Well, you did it in the right way. Send your questions, comments or guest articles via the <a title="Contact TAestP" href="http://www.theangriestpharmacist.com/contact/" target="_blank">CONTACT Page </a>and I'll see what I can do.</p>
<p>Anyway, readers, tell him what you know. Here's what I know. Pharmacists are sometimes listed as salaried management and therefore fall under different guidelines than your every day cashier, technician, or stocker. I'd bet my bottom dollar that is the case where you work. That's the exact story where I live. Fortunately, I'm able to go sit down, even if just for a few minutes to eat some lunch every day. Even if it's a scattered 15 minutes. I shoot for noon when I know the phone will slow down as the nurses are all out to lunch, and patient's slow a bit too -- at least the ones that have jobs. So, I woof down my lunch. If you can't do that, I'm sorry. Move to another store/chain or transfer to a slower store that would allow you more time in general for afternoon tea...:-)</p>
<p>&nbsp;</p>
<p>Anything else for the good of the order?</p>
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		<title>Helping a young pharmacist establish authority when faced with strong technician personalities</title>
		<link>http://www.theangriestpharmacist.com/2011/09/09/helping-a-young-pharmacist-establish-authority-when-faced-with-strong-technician-personalities/</link>
		<comments>http://www.theangriestpharmacist.com/2011/09/09/helping-a-young-pharmacist-establish-authority-when-faced-with-strong-technician-personalities/#comments</comments>
		<pubDate>Fri, 09 Sep 2011 18:00:12 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
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		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=975</guid>
		<description><![CDATA[Note: Please visit this lady's website.  The Wicked Chemist! She "affectionately" called me a troll, but she likes my posts! &#160; This is a submitted question/dilemma from a young pharmacist known as "M" -- s/he is requesting that the community help her with some professional advice and recommendations from our little blogosphere community. -=+=- As [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/09/09/helping-a-young-pharmacist-establish-authority-when-faced-with-strong-technician-personalities/' addthis:title='Helping a young pharmacist establish authority when faced with strong technician personalities '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>Note: Please visit this lady's website.  <a title="The Wicked Chemist" href="http://metalmuffinman.wordpress.com" target="_blank">The Wicked Chemist</a>! She "affectionately" called me a troll, but she <a title="The Wicked Chemist" href="http://metalmuffinman.wordpress.com/2011/08/09/amen-brother/" target="_blank">likes my posts</a>!</p>
<p>&nbsp;</p>
<p>This is a <strong>submitted question/dilemma</strong> from a young pharmacist known as "M" -- s/he is requesting that the community help her with some professional advice and recommendations from our little blogosphere community.</p>
<p style="text-align: center;">-=+=-</p>
<p>As a new pharmacist, I have a dilemna concerning my role/authority in the pharmacy.  Since I'm new to the store, I have a lot to learn from the senior techs as far as managing the pharmacy is concerned.  In essence, they are actually training me to run the pharmacy.  For this reason, I sometimes feel like they take advantage of that, and they do whatever they want.  They often come in late and call off last minute.  One technician doesn't like to 'fill' so I end up filling most of the scripts, verifying, and then ringing it out as well.  She claims she has other stuff to do, which she sometimes does.  I can't complain much because she will do certain tasks and help free my ear from the telephone.  However, I'm just not comfortable with her not listening when I ask for her to help in filling. I'm trying hard to learn much so I don't find myself solely dependent on them (technicians).  So far, I've been nothing but nice to them, and they've yet to call in on my shift.  But I know that day will eventually come... Regardless, this has got to stop. We must be able to depend on them as our patients depend on us.</p>
<p>Please help me by providing me some ideas on how I can approach the situation with both my pharmacy manager, other staff pharmacists, and most importantly, address my concerns gingerly with the technicians without alienating them and subsequently finding myself on the wrong end of a string of sick days! I've also got to consider various friendships (or grudges) between techs and pharmacists, or even techs and techs.</p>
<p>Any advice would be most appreciated! Thanks!</p>
<p>&nbsp;</p>
<p>-=+=-</p>
<p><strong><em>Do you want to submit a guest post or discussion topic [since I don't post nearly enough]? Type it up and email it to me via the <a title="Contact TAestP" href="http://www.theangriestpharmacist.com/contact/" target="_blank">contact page</a>. Also, let me know if you want your name/email address shared publicly, what POLL question you would like to accompany it (if any), and anything else you think is important. Guest Posts will be edited for grammar and spelling. I may also add emphasis, clarification, funny links, or other silly stuff [I might remove inappropriate stuff as well]. I will NOT alter the content/message of your post</em></strong>.</p>
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		<slash:comments>6</slash:comments>
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		<title>Your refill? Yeah, it&#8217;s too soon</title>
		<link>http://www.theangriestpharmacist.com/2011/09/06/your-refill-yeah-its-too-soon/</link>
		<comments>http://www.theangriestpharmacist.com/2011/09/06/your-refill-yeah-its-too-soon/#comments</comments>
		<pubDate>Tue, 06 Sep 2011 18:00:27 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[Courtesy]]></category>
		<category><![CDATA[Disgusting]]></category>
		<category><![CDATA[Drug Seekers]]></category>
		<category><![CDATA[Engrish]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[GUEST CONTRIBUTOR]]></category>
		<category><![CDATA[Lazy People]]></category>
		<category><![CDATA[Me hating others]]></category>
		<category><![CDATA[Money]]></category>
		<category><![CDATA[Prescriptions]]></category>
		<category><![CDATA[Rude]]></category>
		<category><![CDATA[Stupid People]]></category>
		<category><![CDATA[Technicians]]></category>
		<category><![CDATA[True Story]]></category>
		<category><![CDATA[Welfare]]></category>
		<category><![CDATA[Work Sucks]]></category>

		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=971</guid>
		<description><![CDATA[This is a guest post from a technician known for now as J.S. -- s/he will be responding to all comments as necessary. Should you want to send a private email, please use the CONTACT Page and I will forward it on to him/her. -=+=- "REFILL TOO SOON," GUYS. That means, in pharmacy lingo, your [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/09/06/your-refill-yeah-its-too-soon/' addthis:title='Your refill? Yeah, it&#8217;s too soon '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>This is a <span style="text-decoration: underline;"><strong>guest post</strong></span> from a technician known for now as J.S. -- s/he will be responding to all comments as necessary. Should you want to send a private email, please use the <a title="CONTACT TAestP" href="http://www.theangriestpharmacist.com/contact/" target="_blank">CONTACT Page</a> and I will forward it on to him/her.</p>
<p style="text-align: center;">-=+=-</p>
<p>"REFILL TOO SOON," GUYS.  That means, in pharmacy lingo, your insurance will not pay for your prescription until the resubmit date. One late night at the pharmacy, which by the way is in the ghetto, a woman comes in to refill her son’s prescription.  As I processed the prescription I explained to her that it is a REFILL TOO SOON and the insurance wouldn’t pay for the refill until <strong>tomorrow</strong> morning. She obviously wouldn’t accept that answer and went into a rant against me (a technician), the pharmacist working with me, and our drug store. As I recall it went something like this:</p>
<p style="padding-left: 30px;">“My baby needs his medication! He is sick! He needs it NOW!!!!! You stupid white bitch you had better fill my prescription or im going to kick your ass! Her's too. That other bitch pharmacist! What you think yous better than me? I want it now! Ima get me suma that shit now and my momma gon' pay for it! Make it now! Get it ready, Bitch!”</p>
<p>I looked at her, looked at the pharmacist, and explained to the woman that if she would WAIT ONE MORE DAY [less than 18 hours, actually], the prescription wouldn’t have copay because this woman was on state assisted insurance.</p>
<p>I told her that the medication would be $45 and if she wanted it, she could pay for it, but that amount wouldn’t be refunded the next day.  Her response, although not responsive to the information, went something like this:</p>
<p style="padding-left: 30px;">“What you think I’m broke, bitch? I can’t pay for my babay's medicine? Fuck you ima just buy it ima just buy it you can’t tell me what to do, this my babay, THIS MY BABY AND HE NEEDS HIS MEDICINE NOW GET IT READY DUMB BITCH.”</p>
<p>You're not broke? Oh, okay. Then I guess you’re just one of those lazy folks who doesn’t work and just expects the government to pay for your prescriptions. I can safely assume you are probably on food stamps too? Welfare?  You're yelling at me, and I am partially paying for your prescription by paying taxes? I have no choice but to have my tax dollars used to pay for “your babay's medicine,” and I have no choice but to abide by your every wish and want because '<a title="The Customer is NOT ALWAYS RIGHT" href="http://notalwaysright.com/" target="_blank">the customer is always right</a>,' right? So, I swallowed my insults, and I bottled my anger, and filled the prescription.</p>
<p>By this time, her mom (the "babay's" grandma) came to the counter and apologized profusely with the accurate explanation that woman was mentally retarded. MENTALLY RETARDED. And she has children? What the fuck. You can draw your own conclusions on that one. And by the way, after all that, she didn’t, or better yet, her mom didn’t buy the medication because she, having some sense about her, WANTED TO WAIT UNTIL THE NEXT DAY. By the way, the drug was for SEASONAL ALLERGIES. Not seizures, not juvenile diabetes, not horrible psoriasis, not dangerous asthma, not epi or glucagon. SEASONAL ALLERGIES. Couldn't wait 18 hours, and *I'm* the dumb bitch.</p>
<p style="text-align: center;">-=+=-</p>
<p style="text-align: left;"><strong><em>Do you want to submit a guest post [since I don't post nearly enough]? Type it up and email it to me via the same contact page. Also, let me know if you want your name/email address shared publicly, what POLL question you would like to accompany it (if any), and anything else you think is important. Guest Posts will be edited for grammar and spelling. I may also add emphasis, clarification, funny links, or other silly stuff [I might remove inappropriate stuff as well]. I will NOT alter the content/message of your post</em></strong>.</p>
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		<slash:comments>7</slash:comments>
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		<title>The crap people send me&#8230;</title>
		<link>http://www.theangriestpharmacist.com/2011/05/10/the-crap-people-send-me/</link>
		<comments>http://www.theangriestpharmacist.com/2011/05/10/the-crap-people-send-me/#comments</comments>
		<pubDate>Wed, 11 May 2011 04:04:04 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[Doctor Shopping]]></category>
		<category><![CDATA[Drug Seekers]]></category>
		<category><![CDATA[GUEST CONTRIBUTOR]]></category>
		<category><![CDATA[Me being a dick]]></category>
		<category><![CDATA[Stupid People]]></category>
		<category><![CDATA[True Story]]></category>
		<category><![CDATA[drug seeker]]></category>
		<category><![CDATA[drugs]]></category>
		<category><![CDATA[health]]></category>
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		<category><![CDATA[hydrocodone]]></category>
		<category><![CDATA[Medicine]]></category>
		<category><![CDATA[Oxycontin]]></category>
		<category><![CDATA[pain]]></category>
		<category><![CDATA[pain contract]]></category>
		<category><![CDATA[pain medicine]]></category>
		<category><![CDATA[patients]]></category>
		<category><![CDATA[Percocet]]></category>
		<category><![CDATA[Pharmacist]]></category>
		<category><![CDATA[Pharmacists]]></category>
		<category><![CDATA[Pharmacy]]></category>
		<category><![CDATA[Vicodin]]></category>

		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=965</guid>
		<description><![CDATA[I got the following email from "Pat" concerning a "pain contrtact." One side of me wants to say, you're an addict and you need help from a few different doctors. One side of me wants to say this poor woman's pain is being under treated by her physician. Still yet, one side, the prevailing side, [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/05/10/the-crap-people-send-me/' addthis:title='The crap people send me&#8230; '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>I got the following email from "Pat" concerning a "pain contrtact." One side of me wants to say, you're an addict and you need help from a few different doctors. One side of me wants to say this poor woman's pain is being under treated by her physician. Still yet, one side, the prevailing side, doesn't give a flying fuck. I present this email for your amusement. Readers, please tell her what you think. I get so many emails/contact notes from folks like this, that I no longer take the time to respond. It is up to this community to cull its nuts.</p>
<p>&nbsp;</p>
<p style="padding-left: 30px;">From: pat &lt;d********y@yahoo.com&gt;<br />
Subject: Pain Contrtact<br />
Title: Technician</p>
<p>Message Body:<br />
Dear Sir,<br />
it is with deep shame, and not a little fear, that I compose this  message. I'm a woman in her late thirties, and I'm a Pharmacy Tech. I  also suffer agonizing migraines. I have a PCP that I see, weekly, and I  receive Rxs for #14, 40mg. Oxycontin, and #42, 20mg. Roxicodone, for BT  pain. My visits are always EIGHT days apart, NOT seven. But, no matter  how many times I explain the numbers to my M.D., she won't up the Script  #. Tonight, I found a several months old Rx for "Percocet", 5/325,  literally in a cookie jar. I KNEW it was wrong, as I have an Iron-Clad  contract w/ my doc, but I did it anyway. I went to a NEW Phramacy, paid  cash, and got the script. I feel like even lower dirt, b/c the RPh was  SO nice and understanding; I felt like a heel misleading him. I have a  question for you, sir: will this Rx show up on my profile at my reg.  Pharmacy, since I didn't use my usual insurance?  I asked my DAd, who is  an RPH, and couldn't get a straight answer (he refuses to touch, or  even discuss my meds). If my doc finds out, she'll kick me out of her  practice-- and narcotic meds are the ONLY thing that make life bearable  for me right now. I KNOW I should have thought of that BEFORE I did  this, but, now, I need a truthful answer from someone I truly respect.  Am I in horrible trouble? I am SO SCARED.<br />
Thank You, PAt</p>
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		<title>Foreign Graduate Problem?</title>
		<link>http://www.theangriestpharmacist.com/2011/02/21/foreign-graduate-problem/</link>
		<comments>http://www.theangriestpharmacist.com/2011/02/21/foreign-graduate-problem/#comments</comments>
		<pubDate>Mon, 21 Feb 2011 22:00:32 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[Drug Topics]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[Engrish]]></category>
		<category><![CDATA[GUEST CONTRIBUTOR]]></category>
		<category><![CDATA[Just a question]]></category>
		<category><![CDATA[Pharmacy School]]></category>
		<category><![CDATA[PHARMACY SECRETS!]]></category>
		<category><![CDATA[Work Sucks]]></category>

		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=919</guid>
		<description><![CDATA[This was emailed too me and seemed quite compelling. I don't have much to add to it except my curiosity. I was hoping to present this to the community and see what your thoughts were. Please share them with me (and the author). ------------------- From: leon &#60;leonce1234@gmail.com&#62; Subject: too many incompetent foreign graduates Title: Pharmacist [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/02/21/foreign-graduate-problem/' addthis:title='Foreign Graduate Problem? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>This was emailed too me and seemed quite compelling. I don't have much to add to it except my curiosity. I was hoping to present this to the community and see what your thoughts were. Please share them with me (and the author).</p>
<p style="text-align: center;">-------------------</p>
<p>From: leon &lt;<a href="mailto:leonce1234@gmail.com">leonce1234@gmail.com</a>&gt;<br />
Subject: too many incompetent foreign graduates<br />
Title: Pharmacist</p>
<p>Message Body:<br />
I am sorry to switch gears on you, but I felt the need to address another issue in the field of pharmacy. As most pharmacists already know, it is very tight job market out there. When I graduated, it was completely the opposite. Sign-on bonuses were common and hourly rates were very negotiable. Most employers were willing to train old and new pharmacists from the very beginning. Fast forward a few years later and all those jobs have practically vanished. Without networking, it is nearly impossible to get your foot into the door.</p>
<p>While I have been fortunate enough to find another job in pharmacy, I noticed a disturbing trend. Generally speaking, I will say most of my classmates were competent pharmacists. They were hardworking and eager to learn and keep up with the latest drug therapies. As I worked in the real world, I noticed some really ignorant and incompetent pharmacists. These pharmacists would not know the difference between Keppra and Keflex (no, I am not kidding). These pharmacists could not tell you the names of other drugs in the same family (ACE inhibitors, ARBs, Cephalosporins, Fluoroquinolones, etc). They could not even tell you the generic name of a drug, much less if there was even a generic on the market. Worse, I started catching their prescription errors on a regular basis and had to explain to customers why our pharmacy was making mistakes. My technicians would tell me, “That floater we had yesterday was dumb as hell. He was asking me questions about drugs.” My other regular pharmacists would shake their heads in disgust after seeing the kinds of mistakes that were being made.</p>
<p>Who are these pharmacists? Foreign graduates. I spent 6 years getting my Doctorate of Pharmacy degree. By contrast, most of these foreign graduates spend only 4 years in school. Unlike most medical schools in foreign countries, pharmacy schools outside the United States are basically looked down upon in their respective countries. Part of the reason is because the education is lacking and does not challenge the prospective student. A pharmacist in China, for example, would make little money and he or she would be working every day to make ends meet. As for a place on the healthcare team, you can forget about it. Pharmacists in other countries are poorly thought of and would not be considered true healthcare professionals. On the other hand, getting into a medical school in China is very difficult. After one enters and graduates from medical school, he or she would still be required to perform a residency in the United States for a minimum of 3 years. Despite all of this, it is apparently pretty easy for a foreign graduate to get a Pharmacy License in just about any state by taking a couple of simple exams such as the Foreign Pharmacy Graduate Equivalency Examination and a Test of Spoken English. Throw in a few hundred dollars and you basically have bought a Pharmacy License.</p>
<p>The biggest consequence in all of this is the rise in prescription errors. I have seen it over and over again at different pharmacies and settings. These pharmacists and pharmacies are a danger to public’s health and safety. Another effect these foreign pharmacists are having is that they are over saturating the job market. I can live with the fact that another pharmacist gets the job I was looking for. There are many competent and very good pharmacists out there in the marketplace. They are mentally very sharp and do their job very well. However, when I see a pharmacist make errors repeatedly, I start thinking to myself, “How can this person not know what they are doing? Where did this person even go to school?” And on most occasions, he or she did not attend a pharmacy school in the United States.</p>
<p>At the end of the day, this country needs to stop just handing out Pharmacy Licenses to anyone who claims to be a pharmacist. A pharmacy education in foreign countries is not equivalent to a pharmacy education in the United States. I am sure there are exceptions to the rule. I am certain there are some highly motivated foreign graduates who proved themselves over and over that they are more than qualified to handle the responsibilities of a pharmacist. I just have yet to see one such pharmacist. In my experience, some schools do a better job of putting capable pharmacists onto the marketplace (UCSF seems to do a good job, in my opinion). Personally, I think all foreign graduates should have to attend pharmacy school in the United States in order to acquire a Pharmacy License (a 3 year or 4 year Pharm.D program). Before someone thinks I am too eco-centric, I was actually born in another country, but I grew up here in America, and English is my primary language. And yes, I am a United States citizen. I just think our profession needs to have a serious discussion on what a pharmacy education in the Unites States is really worth before it is too late.</p>
<p><span style="color: #888888;"><br />
</span></p>
<p><span style="color: #000000;"><strong>BEFORE COMMENTING READ THIS:</strong></span></p>
<p><span style="color: #000000;"><strong>TheAngriestPharmacist did NOT write this post. He has not commented about the validity, certitude, or accuracy of anything written in the post or in ANY of the comments. Please stop submitting comments accusing TAestP of racism, discrimination, or having anything to do with this post. I only posted this because the author asked to use my site as a place to reach many pharmacists. I will not post accusatory comments about myself. I will delete them and ban the author from the site entirely. If you have an opinion, feel free to post it. Keep the other pointless shit off my site. </strong></span></p>
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		<title>Pharmacy Class of Trade</title>
		<link>http://www.theangriestpharmacist.com/2011/01/26/pharmacy-class-of-trade/</link>
		<comments>http://www.theangriestpharmacist.com/2011/01/26/pharmacy-class-of-trade/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 04:53:20 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[APhA]]></category>
		<category><![CDATA[Drug Companies]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[GUEST CONTRIBUTOR]]></category>
		<category><![CDATA[Hospital Pharmacy]]></category>
		<category><![CDATA[Insurance Companies]]></category>
		<category><![CDATA[Laws]]></category>
		<category><![CDATA[Money]]></category>
		<category><![CDATA[PHARMACY SECRETS!]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Work Sucks]]></category>

		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=911</guid>
		<description><![CDATA[I got the following message from Steve Moore, an independent Pharmacy owner. I wasn't sure what to do with it or how to share it with the world. Therefore, I'm just going to post it here for all to see. I'm not going to post his contact info, but he's welcome to post that in [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2011/01/26/pharmacy-class-of-trade/' addthis:title='Pharmacy Class of Trade '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>I got the following message from Steve Moore, an independent Pharmacy owner. I wasn't sure what to do with it or how to share it with the world. Therefore, I'm just going to post it here for all to see. I'm not going to post his contact info, but he's welcome to post that in the comments section (as well as links and references).</p>
<p>---------------</p>
<p>My name is Steve Moore and I am an independent pharmacy owner from New  York.  I am wondering if you would consider sharing your thoughts on the  following topic, one I think that most pharmacists would be interested  in.</p>
<p>When it comes to business side of our profession, most pharmacists don't  have a clue as to what is going on.  As an owner, it affects me more  than most, and I don't comprehend all of the complexities.  After  speaking to some other pharmacists in my area, I came to realize that  they are under the impression that mail order pharmacies were simply  discount pharmacies, that mail order just filled prescriptions at a  lower price than retail pharmacies.  That may or not be true, the larger  issue is that mail order pharmacies are able to offer deeply discounted  medications because they are purchasing medication a better price than  retail pharmacies.  PHARMA grants them a special class of trade (COT).   I attempted to find a law/rule/etc that grants mail order pharmacies  these special buying privileges as a different COT and was unable to do  so.  I wrote to consulting companies and wholesalers and I was told that  there is no such list.  If there is no government approved or provided  COT list, what makes mail order special other than the fact that PHARMA  says so?</p>
<p>My question is, if mail order can do it, why can't community pharmacy  designate itself as a special COT?  Mail order promotes safety and  accuracy, we have a robots and workflow too.  We can fill antibiotics  and pain meds, mail order cannot.  We can deliver meds the same day,  mail order cannot.  Mail order simply cannot meet 100% of our  pharmaceutical needs.  If any group deserves a price break from PHARMA,  shouldn't it be the group that can meet more needs?</p>
<p>There is a federal law known as the Robinson-Patman Act which  specifically prohibits companies from selling the same products to  competitors at different prices (order of magnitude wise).  Exemptions  to this act exist to allow nonprofits (such as hospitals) to purchase  medication for their own use at a discounted price.  In addition to the  hospital COT, there is a 340b class (for now), a long term care class,  and depending upon who you ask, anywhere from 7 - 23 classes.  The one  constant is that the retail pharmacy COT pays the most for medications.   COT designations have been challenged in the past but were usually lost  on the basis of own use.  That meaning, the nonprofit was purchasing  medications to use for its patients/employees/etc and was not in  competition with retail pharmacies.  Mail order pharmacies are for  profit and are clearly competing with retail pharmacies, so in my mind a  Robinson-Patman exemption should not apply.  I understand supply and  demand and that some people can pay more than others for the same  product, but we are not talking about a few bucks here and there, rather  exponential differences.  The local hospital pays about $9 for 100  tablets of brand name Coumadin, what does the price sticker on the  bottle in your store read?</p>
<p>The fact that mail order pharmacies are buying  medications at a lower  price than retail pharmacies has an impact on every pharmacist filling  90 day prescriptions at retail for mail order rates.  I am not saying  that if reimbursement improves, working conditions will improve, but it  can't hurt to make pharmacists aware of what is going on.  I have  contacted our trade associations and industry publications but am also  reaching out to bloggers such as yourself.  If you feel that this may be  something you would like to blog or post about, I can provide some  links and references.</p>
<p>Thanks for your time.<br />
<span style="color: #888888;"><br />
</span></p>
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		<title>California Gurls (The MTM Remix)</title>
		<link>http://www.theangriestpharmacist.com/2010/12/29/california-gurls-the-mtm-remix/</link>
		<comments>http://www.theangriestpharmacist.com/2010/12/29/california-gurls-the-mtm-remix/#comments</comments>
		<pubDate>Thu, 30 Dec 2010 05:25:32 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[APhA]]></category>
		<category><![CDATA[Celebrities]]></category>
		<category><![CDATA[Education]]></category>
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		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=857</guid>
		<description><![CDATA[This was emailed to me by a student -- I assume the author. I thought it was pretty good so I'm posting it to share with the world. Well done, professional, and as funny as I'd expect from an NCPA group...:-) California Gurls (the MTM remix)<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2010/12/29/california-gurls-the-mtm-remix/' addthis:title='California Gurls (The MTM Remix) '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>This was emailed to me by a student -- I assume the author. I thought it was pretty good so I'm posting it to share with the world. Well done, professional, and as funny as I'd expect from an NCPA group...:-) </p>
<p align="justify"><a href="http://www.youtube.com/watch?v=UKJ-a3nMqT8&#038;feature=player_detailpage" target="_blank">California Gurls (the MTM remix) </a></p>
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		<title>The life and times of a pharmacist</title>
		<link>http://www.theangriestpharmacist.com/2008/10/21/the-life-and-times-of-a-pharmacist/</link>
		<comments>http://www.theangriestpharmacist.com/2008/10/21/the-life-and-times-of-a-pharmacist/#comments</comments>
		<pubDate>Tue, 21 Oct 2008 22:00:10 +0000</pubDate>
		<dc:creator>TheAngriestPharmacist</dc:creator>
				<category><![CDATA[GUEST CONTRIBUTOR]]></category>

		<guid isPermaLink="false">http://www.theangriestpharmacist.com/?p=464</guid>
		<description><![CDATA[I got this emailed to me by "E" -- I did not write this. Source: The Angry Pharmacist Theres a lot of things that you will experience once you're a pharmacist: You'll be asked questions. You'll be praised. You'll be thanked. You'll see children grow up. You'll see grandparents pass away. You'll be the person [...]<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.theangriestpharmacist.com/2008/10/21/the-life-and-times-of-a-pharmacist/' addthis:title='The life and times of a pharmacist '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>]]></description>
			<content:encoded><![CDATA[<p>I got this emailed to me by "E" -- I did not write this.<br />
Source: <a href="http://www.theangrypharmacist.com/archives/2006/10/for_all_those_p.html"_blank"">The Angry Pharmacist</a></p>
<p><em><strong>Theres a lot of things that you will experience once you're a pharmacist:</strong></em><br />
You'll be asked questions.<br />
You'll be praised.<br />
You'll be thanked.<br />
You'll see children grow up.<br />
You'll see grandparents pass away.<br />
You'll be the person to translate between medical speak and common english.<br />
You'll give relief to an nervous mother.<br />
You'll give people hope who have none.<br />
You'll smile.<br />
You'll laugh.<br />
You'll joke with your patients.<br />
You'll see your patients go to the prom.<br />
You'll dispense that Plan B Rx to that girl who was in diapers just last week (so you thought).<br />
You'll be asked questions that involve the word penis and vagina.<br />
You'll be asked to look at rashes, and pink eye, and wounds.<br />
You'll be trusted when their doctors cannot be.<br />
You'll save lives.<br />
You'll drive a nice car, have a house, and a good living.<br />
You'll be hounded by family and friends for advice.<br />
You'll be the first to hear about test results and what they mean.<br />
You'll be the most trusted person in most people's lives.</p>
<p>However.............................</p>
<p>You'll be bitched at.<br />
You'll be taken for granted.<br />
You'll be the target of angry words, attacks, and threats.<br />
You'll be lied to.<br />
You'll be bullshitted.<br />
You'll be overworked and understaffed.<br />
You'll have no gratification from the people who owe you their lives and well being.<br />
You'll be used.<br />
You'll see the shit at the bottom of the pond of society.<br />
You'll (somehow) be the person responsible for slavery, poverty, and all that is evil in the world.<br />
You'll be cried at one min, and yelled at the next when you wont fill Soma early.<br />
You'll be the target of con scams, stories, and shit.<br />
You'll become callous and jaded to the world around you.<br />
You'll see not things as right and wrong, but truth and bullshit.<br />
You'll be able to tell a crackhead the moment they walk in the front door.<br />
You'll see addiction, thievery, and diversion.<br />
You wont have one min to yourself without being interrupted by an idiot.<br />
You'll see stupidity.<br />
You'll get a gun shoved in your face for money or narcotics.<br />
You'll be the target of crime and theft.<br />
Your car will be stolen or vandalized or hit in the parking lot by someone with no license, no insurance, and is here illegally (but gets more health benefits than you, on your tax dollar).<br />
You'll sit there powerless to do anything about an addict because you lack proof.<br />
You'll see crooked doctors write out gallons of Vicodin and get away with it.<br />
You'll get audited by insurance companies and the DEA and the state board over stupid shit.<br />
You'll see doctors who will rather listen to a big boobed drug rep than you.<br />
You'll be fucked over by the chains and mail order pharmacies who are supposed to be on your side.<br />
You'll get shafted by insurance companies.<br />
You'll see that AWP-25% + 1.50 and think its a good deal.<br />
You'll be left on hold for an hour because the doctors office is too cheap to buy a fax machine.<br />
You'll deal with ignorant doctor office staff who should be cleaning toilets than calling in prescriptions. You'll get orders wrong because the fucking nurse cant speak clear english.<br />
You'll get a glimmer of happiness when you see a cash customer, only to have it be snuffed out when he wants his Rx's transfered to a mail order pharmacy because its 'cheaper' (after you did all the work to fill them).<br />
Your time will be worth nothing to the patients.<br />
You'll get mad.<br />
You'll get frustrated.<br />
You'll consider going on medication.<br />
You'll go on medication.<br />
And at the end of the day, when you get home and stare down at the bottom of that third glass of gin; you'll wonder why in the fuck you went to school to deal with this.<br />
Remember, 98% of the world are good people, but it just takes a fraction of the 2% of assholes to really ruin your day.</p>
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