Removing the wool
Many people in this world have wool drawn over their eyes. In some instances, this wool only causes their opinion to be skewed because they cannot see the big picture. When it comes to the field of medicine, this lack of vision causes the patient to get screwed over. I've hit on this before, but I'm going to discuss it again...because it really pisses me off.
In chemistry, many compounds are composed of isomers. Isomers have the same molecular formula but are structurally different. Basically, they are shaped a little different. Sometimes, the isomers have the same results in the body. Other times, the isomers of a compound have different effects altogether. Still yet, some isomers cause side effects and the other isomer gives us the intended result (or one isomer is active and the other is completely inert). All compounds are either levorotatory or dextrorotatory (Called l-DRUG or d-DRUG *or*Â (-)-DRUG and (+)-DRUG, respectively). Levo compounds rotate polarized light (in a polarimeter) counterclockwise and dextro compounds rotate the same light clockwise.
I'm not going to get into the difference between constitutional and spatial isomers, cis/trans isomers, or R and S notation. Mostly because I will get out of my realm of knowledge quite quickly.
Most drugs out on the market are racemic mixtures. This means that they are combinations of d- and l- isomer. Most drug companies have fucked the common man by doing some shady shit (thereby pulling the wool over everyone's eyes).
Citalopram (Celexa) is a racemic mixture. Only the Dextro isomer is active. It was a heavily used drug indicated for major depression, social anxiety disorder, and panic disorder. Forest spent millions ensuring that every doctor had a big breasted woman peddling the drug to them praising it. It *was* the best available. Until the patent ran out. Then, it was no longer good enough. Now, the inactive isomer has been removed. Escitalopram (Lexapro) is now the best drug available if you ask the crooks at Forest. It is also indicated for depression, social anxiety disorder, and panic disorder.
Here's some more (all with the exact same story -- new drug is "better"):
Venlafaxine (Effexor)Â ====>Â Desvenlafaxine (Pristiq) -- Wyeth
Loratadine (Claritin) ====> Desloratadine (Clarinex) -- Schering
Cetirizine (Zyrtec) ====> Levocetirizine (Xyzal) -- Pfizer for Zyrtec/Sanofi for Xyzal
Omeprazole (Prilosec) ====> Esomeprazole (Nexium) -- Astrazeneca
Methylphenidate (Ritalin, et al) ====> Dexmethylphenidate (Focalin) -- Novartis
Dexchlorpheniramine, Dexbrompheniramine =
Chlorpheniramine, Brompheniramine -- Various Manufacturers
Albuterol (Proair, Ventolin, Proventil) = Levalbuterol (Xopenex) -- Various/Sepracor
Imipramine (Tofranil) = Desipramine (Norpramin) -- Different Manufacturers
Nortriptyline (Pamelor) = Protriptyline (Vivactil) -- Different Manufacturers
In every case where the same company is involved in the new drug, no improvements were made. Of course, the manufacturers would lead the unwitting MDs to believe that side effects were cut down, efficacy was increased, and the old drug causes users to grow an extra appendage on their neck. So, "everyone needs to be switch NOW! In fact, here's a stack of preprinted prescriptions for you to sign and hand out to your patients."
I say fuck that. No one ever asks me about these new drugs, well, now I'm saying it. All this shit does is cause more work for me. How, you ask? Has anyone out there ever gotten a Xyzal to go through? Hell no you haven't. Why not? It's too fucking expensive because the same drug is now available OVER THE COUNTER. So, I have to call the MD and have them get a PA. Then, some nurse wastes time calling the insurance company. Then, the patient has to pay a $45 copayment for a drug available on aisle 9 for $5.99/15 tablets. These drug companies are out of control -- as profit margin continues to shrink and edge closer and closer to 2%, these fucking guys are finding new ways to nickle and dime us indirectly. The time wasted, along with the crap repayment from this drug of equal efficacy, is merely another way to bone us.
Make a stand with me. You get a script called in or brought in for these damn drugs, call the doctor. Get it changed. They don't answer or you leave a message, change it anyway. Make it a "fill--call." If they say no, call the doctor a stupid motherfucker then overlook it. He'll never notice or know.
He's too busy with his head buried in some drug rep's tits pushing the new DRUG OF CHOICE FOR GENERALIZED ANXIETY DISORDER -- levoparoxetine or desmethylfluoxetine or some other bullshit.
My turn…
Just about everybody has taken their shot at "Why does my prescription take so long to fill?" Now, I will end this argument once and for all. For starters, here is the short version: "IF YOU WANT M&M's, BY ALL MEANS - GTFO! KTHX"
Now, I really like PharmacyTales Version (WHERE DID YOU GO, PT?), but the problem with it is that it is much too wordy. A visitor to the normal, American pharmacy would see that, scream TL;DR and run away screaming. The American public wants lists and pictures. I will now provide the perfect document to give to patients explaining WHY THEIR PRESCRIPTION TAKES SO DAMN LONG TO FILL!
==========================
Dear Pharmacy Visitor,
Recently, we've noticed an increase in prescription wait time due to many factors. To ensure all our patients have full knowledge of our policies and procedures, we've developed this list-type document so that each and every person knows the time and effort put into every prescription.
Prescription Filling Process:Â
Drop-off of Prescription(s)Â by Patient [Usually 1 to 15 New Rx's or Refills]
New Patient Addition (OR Existing Patient Information Verification)
New Insurance Addition
Scanning of New Prescription (In some of our locations)
Input of Prescription into Computer System
Pharmacist Verification of Typed Prescription
Computer-Based Drug Utilization Review (DUR)
Pharmacist Acknowledgement, Review and Resolution of DUR Issues
    - These range from wrong/missing drug, dose, route, quantity, to drug interactions, poor doctor handwriting, unsigned prescriptions, and early/late refills.
Billing and Insurance Adjudication via Online Processes
Resolution of Various Insurance Issues (or Lack Thereof)Â via Phone Call to Insurance
Resolution of Other Ins. Issues via Phone Call to Doctor's Office for Info/Change
Selection of Correct Drug/Dose from Shelf
Counting of Correct Quantity
Placement in Bottle/Labelling
Pharmacist Verification of Tablet Dispensed to Original Rx
Printing of Supplemental Patient Drug Information
Bagging of Prescription(s) With Correct Pamphlets
Cashier Verification of Correct Patient
Ringing of Prescription/Additional Store Items
Correction of "Patient Issues" with Billing Amount
Patient Signing for Insurance Payment/HIPAA Policy
Patient Payment for Rx/Other Items
Pharmacist-Patient Private Consultation
Other Pharmacy Related Tasks -- Not *Directly* Related to Your Prescription:
All of the Above Steps for the Person(s) in Front of You in Line
Numbering/Sorting of Older Prescriptions for our Filing System
Shelving of Incoming Drug Orders/Stock Replenishment
Stocking/Straightening of OTC Drug Shelves
Calling of Drs. for Rx Refills for Other Patients [as a Courtesy]
Calling of Drs. for Order Clarification/Prior Authorizations/Etc
Answering of Patient OTC Drug Questions
Answering of Assorted Store-Related Questions
Answering of Phone Calls Concerning ANY Issues
Taking Refill Requests from Pts Refusing to Use Computer-Automated Refill
Taking of NEW Prescriptions from Doctor's Offices
Ringing out of Items Not Related to Rx Sales
Ringing out/Logging of Pseudoephedrine Sales
Printing Rx History Forms for Patients for Tax Purposes
Cleaning of Pharmacy Area
LUNCH - We get one just like you!
Bathroom Breaks - We gotta go sometimes, too!
If you think you can help us optimize any of these steps, feel free to give our toll-free number a call at 1-888-ANG-REST.
Sincerely,
Your Phriendly Pharmacist
Â
Movie annoyance, speech impediments, and pacifiers
I'm back! I've been a little under the weather, very busy, and overall lazy lately. I've gotten somewhat addicted to a new flash game called ONSLAUGHT. Anyway, the first thing I wanted to bitch about was something that really pissed me off at a movie I went to recently. We've all been irritated by a crying baby (for fucks sake), a cell phone ringing (or a fucking asshole that answers a call, "I can't talk, I'm in a movie!"), or some punk ass 14 year olds that won't shut the hell up or keep their grubby ass hands off of their neighbor's new trainer bra.
I found a new thing that irritated me today...a blinking light. Some hotshot sat in front of me - and he wanted all of us to know he had a bluetooth headset. He left it on -- I guess in case someone gave him a call during the movie -- and a little blue light blinked every 5 fucking seconds the entire movie. I handled the problem as maturely as I know how, I began by throwing popcorn at him repeatedly...every time in blinked. That didn't seem to work and he chalked it up to some Emo faggots sitting behind me. I think upgraded my arsenal to Jujyfruits. By the time he realized it was me, I'd wasted too much Jujyfruit goodness to warrant a continued assault. Finally, I brought out the cannons. I began kicking his chair. Sure, I could've asked him to turn it off, but then I can't be a complete dick. So, after I kicked his chair about 5 times he turned around and asked me in a real pissed off tone (rightfully so), "What's the problem here?" -- "Ohh, sorry. I keep seeing a blinking light from the corner of my eye and it keeps startling me. It's a knee jerk reaction."
My response got the action I wanted. It also made the emo faggots chuckle in emo faggot delight. Good for them. Maybe they won't cut themselves tonight.
-=+=-
I've never called an insurance company and spoke with a "customer care representative" with a legitimate speech impediment before. Sure, I've talked with Indians, Brits, Ebonics-speakers, and flat out idiots, but I've never called and gotten someone that was 100% unintelligible. I politely asked for her to repeat hersself 5 times before I got pissed off. I didn't realize it was a speech impediment at first - I thought the person just had a real shit-ass attitude and was giving me her "hoe-hum-I-don't-want-to-be-here-so-fuck-you-and-the-world" voice. I couldn't understand a damn thing.
"What's your NPI and name" sounded like "Where are pirates drinking cum?"
"What's the RX number and fill date" sounded like "Do you like gays that eat cake?"
"How can I help you today" sounded like "Man, you need a fucking lay."
Now you can see why I handled the problem professionally by merely hanging up and calling back. I got someone different the next call, thankfully.
Get a clue insurance companies - speech impediments and jobs that require 100% conversation and communication should not be left to the cleft of mouth.
Or perhaps everything is going directly to plan for them. I hung up - maybe I won't call back next time and just force the patient to pay cash. Sometimes I wonder if that's why the cards they give out lack any applicable information used in billing.
-=+=-
Finally, pacifiers - foofoos - binkies - dummy - comforter - whatthefuckever. Fine for babies. Once a child is mobile (i.e. it can crawl or walk or move under its own power) those things need to hit the bricks. That's my rule.
Of course, the American Academy of Pediatric Dentistry says you don't have to worry about removing them from the child's pie-hole until the permanent teeth begin coming in. The Brits, however, say to avoid using them altogether and discouraging thumbsucking at all costs because it eventually causes problems with how the teeth grow and develop. They ultimately cause the child to need oral braces.
Today, I saw a child sucking on one of these fucking things that was much too old to have their face covered with a pacifier. The kid was about 6. Maybe no permanent teeth...but definitely old enough to know that these things were for babies. Too big to be placed in the seat of a shopping card.
Absolutely ridiculous. Sure, you can't control your kid. Sure, you can't keep your kid appeased or keep its mouth closed (and therefore quiet and not screaming). So, you take the easy way out and stick a RUBBER TIT in its mouth. Wow.
My kids will grow up wondering what the fuck those things are for - that's a promise.
Happy filling...
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