Yeah, whatever…….

Posted by LilLaura as Lil Laura, Work Sucks

Pharmacy should come with a warning for future students. I think something along the lines of this would be good:

“WARNING: Pharmacy is NOT as lucrative as it appears. The ones who have the money are vindictive bastards, governments, or cold high-street or supermarket chains who will flog your acquired knowledge, skills and will test your patience. Pharmacy is not a career option-it is a lifestyle. If you embrace it, you are embracing a 24/7 job, with limited opportunities (unless your dad owns a pharmaceutical company) and shite pay. Your health will always be at risk from the infected, the mentally ill, the addicted and vindictive old women.*”

*Pharmacy will turn you from a person with ideals and values, into a person with IBS and dissatisfaction. Ulcers have been reported…….

I wish someone had told me about the health risks involved when I took on the notion of being a “respected” pharmacist (hahahahahaha) 10 years ago as I was making my career choices in school. I was….enamoured by the thought that I could be in control and still have a life-working 9-5, having holidays, getting paid well and all for giving advice and handing out drugs…..

10 years later. I’m 27 and already varicose veins are showing from years of standing, running and jumping to attention <Heil Mein Patient!!!>., Everywhere I look, GPs are immortal, nurses are queens (I don’t envy them, sometimes they get it just as bad as we do) and I am the patients’ (NOT customers!) worst enemy. But enough about my dissatisfaction with pharmacy in general-I have found a shining light, and hopefully this time next year I will be an expert in the field of diabetes-and a supplementary prescriber, prescribing set drugs within a budget for certain patients.

Anyway, to the title of my blog. A patient, in her 70s, is quite able to move around (this pisses me off as she gets deliveries of drugs free to her home EVERY week). So much so, that she was able to manoevure her way down to the pharmacy to have a go at me yesterday. (Brief history-she’s a right royal pain in the hole that my predecessor nannied, which I have no intention of doing-I prefer “tough love”).

So, she says “why isn’t the senna in a box?” . Me ” It only comes in tubs now Mrs S.”

Mrs S “Why?” Me “You’ll have to ask our wholesaler that Mrs S. I can’t dictate what they send in.”

Mrs S “Well, what about this then? I always get paracetamol (acetaminophen) capsules”

So, I went, dug out the prescription, and showed her that the GP had prescribed TABLETS, and that 1) I can only dispense what the GP tells me to, and 2) that her problem was with the practice, not with me. I think it’s one of the few times I have actually been pushed to the point of actually wanting to physically throw a patient out. She is the most horrible old doll in the universe-and as she left I said to my assistant “I wish she’d get flattened by a bus or drop dead”. Her attack on me led me to forget the more important stuff-luckily I sorted out scripts for my three patients on palliative care (i.e. death row), but forgot to get the methadone/physeptone ordered in for this week. I can do it tommorrow-it’ll just be tough dealing with grumpy addicts until after 4.30pm….<sigh>

I am anticipating something will happen to her-I’ll probably walk into work tommorrow and hear the news that she DID drop dead….but then I’m not that lucky……

It’s only my duty to help her to extend her life-though why should I when there are so many others who are in real need? She needs a dose of reality. I may have been baptised a Catholic, I don’t go to mass, and I may not believe in God….but I know right from wrong-and yet….I can do nothing..but dish up that cantankerous c**ts cocktail of drugs until the day she leaves.

At the end of the day, when MY life span is up and the reaper comes, I want to be able to look back and say “Yeah, I was good at my job. I had a life and made a difference in others too. I wasn’t a bad person, but I was tough because I had to be. And at least I made a difference in a good way-not sniping or being rude-for in the end I am only human.”

“yeah lil’ laura….whatever…..”

Rant over…..now.

More, More, More-How Would YOU Fuckin’ Like It?

Posted by LilLaura as Lil Laura, Work Sucks

For y’all who know about the government here, you know about the devolved governments in Northern Ireland, Scotland and Wales. For those who don’t….here’s a summary. The English government started the process of devolution several years ago, and although they have final say, the devolved governments have general say so over their territories.
So, the Scottish government are taking the issue of physical and verbal abuse of people who work in the public sector seriously. So seriously they phoned for my input into a leaflet for the general public. So I get to have my say-basically that we pharmacists don’t just count pills, we are educated to nearly PHD level and that it is a very responsible job-ever since Dr Harold Shipman, the pharmaceutical societies in Engalnd and Northern Ireland have arseholes as tight as drums. Hence, we abide by the rules and keep an eye on not only the patients but doctors too. (If you don’t know about Shipman, Google him, and find out what happened to the pharmacist who dispensed medication to him that helped him kill. It’s fucking nasty people-and it’s affected pharmacy all over the world, with good reason).
My mantra-you come to me with a prescription, you are a patient, not a customer. AND YOU ARE NOT ALWAYS FUCKING RIGHT.
It is refreshing however, for the short time that this fad will last, that someone will take verbal abuse seriously; that laws will be passed so these motherfuckers cannot get away with bullying us, humiliating us when all we are doing is our fucking job.
The thought that this subject should have been acted on sooner crossed my mind as a regular came in today, demanding he get his weekly supply early. 1) He takes a controlled drug 2) It’s the weekend (suspicious) and 3) No doctor to contact on a Saturday. I refused, and he throws a tantrum…. Apparently he has to work on the day he usually collects (if thats the case, why is he saying he’s exempt from paying a prescription charge?). As tempted as I was to buzz for the cops because it was unwelcome and unwarranted behaviour, I couldn’t be arsed (too tired i.e. slightly hungover-yes we have lives!).
And then he strolled in on the Monday lunchtime like he hadn’t said a thing……Or maybe that was because I phoned his GP and warned him that if the patient EVER wanted his rx dispensed by me again, he had better improve his manners….
Working a 47 hour week is HELL-literally (heatwave and NO air-conditioning!). My second in command is taking the last of her leave before she leaves, I had interviews to do for her replacement. That was difficult-but a refreshing change! The Chief came over specially to help me find my new “apprentice”. Found someone who had enough experience under her belt to handle the dispensary, so I’m free to do other things, like work my way up to choosing my specialist subject (looks like endocrinology, primarily diabetes).
Not only that, the local doctors have been kissing ass again-and what is more creepy is the male GPs trying to flirt on the phone (maybe they’ve been Googling LIl Laura!). I flirt because I have to get what I want for the patient-a female perogative I suppose. A sweet Irish accent, making jokes and laughing-I brighten their day…in an innocent way, and get what I want :)
Fucking degrading, but it could be worse…. Could be a porn “star” with red hair trying to make a name for myself through nudity (ahem). TIP for Lil’ Laura (porn star)-Go BLONDE.
Gentlemen prefer blondes, especially smart ones with an Irish accent, who like to flirt ;) (experience is a valuable teacher…)
NOW, before I get loads of crap about me being a red-head-phobe, my mum is a natural red-head, and I have NOTHING against them.
Unless they besmurch the loveable name of Laura….

Especially for the naive minority…..

Posted by LilLaura as Lil Laura, Work Sucks

One of my favorite patients (yes, I actually have a couple of favorite patients!!) came in yesterday.

Want to know why he’s one of my favorite patients? Because he NEVER argues with me. My diagnoses for him are ALWAYS spot on and he said he will never argue with me. (He never argues with me because I caught him cursing at me in Italian and when I told him I understood perfectly what he was saying in ITALIAN! he was very embarrassed. One of the advantages of being able to speak non-common languages like Japanese).

For the, well, basically naive minority of random surfers who are NOT pharmacists and who think that we bitch constantly about the customers, you have to remember the following:

1) Pharmacists deal with, on average, at least 20 patient confidential queries/8 hours. These are detailed and require knowledge off the top of your head or you’re fucked because the patient will not trust you.

2) Pharmacist is a 24 hour job. Ask my boyfriend. If I’m not at work, I’m studying my subjects of interest within pharmacy or drafting sketches of promos for work, or I talk about work-which annoys him (anyone that goes out with a pharmacist has the patience of a saint! hence why pharmacists don’t usually breed amongst themselves-unless one is in retail and the other in a hospital!)

3) Pharmacists, like many human beings, like to have a fucking good rant. It’s good for the soul. Tell me if I’m wrong, but the items we wrote enraged you, so you had a fucking good rant on your comment space-and you felt gooooood. (even though the angriest one is always right! and you were WRONG, WRONG, WRONG!)

4) If we bitched about all the bad customers, we’d never have time to have a laugh with our staff or the good ones-and some of them are extremely odd and funny!

Then, today, something extraordinary happened..

The florist up the road rang me, saying that there was a woman sitting across the road; and it looked like she had breathing difficulties. I ran over, got her out of the rain into the pharmacy. I started talking to her. She was from England, and was quite nervy-her face was twitching. So, I got one of the girls to sit with her whilst I got the cops. Then I came back and sat with her. She started talking, saying she was “possessed by him”….”a demon”..”Satan”….(by this stage the sensible me is going “you do realise that she could go off her nut at any point and try to kill or hurt you?”, but the adrenaline running through me kept my fight response on full alert). The poor soul had no sleep, had had no food or water; so I gave her the nourishment she obviously needed. The cops arrived-turned out she had escaped from a mental hospital days earlier in Southern England (as I suspected, schizophrenic). Apparently she used to be from the area I now work in, but was raped at 14 (the same time she said she was “possessed”). I told her that the cops were good friends of mine and that they’d look after her. As she left she turned and said “Thank you. You have a good heart.”

Now, if that woman, with all her problems can see that I was trying to help her; then WHAT THE FUCK ARE YOU NON-PHARMACIST SURFERS MOANING ABOUT? Be thankful that all your faculties are STILL together.

For at the end of the day, who can we say IS “mad”? The lady who has been diagnosed as such or the lady standing giving the pharmacist a hard time just because there is no-one else to blame?

I leave it for you to decide, but today, I knew which one should stay the rest of their life in a straight jacket….

It is as the saying goes…”Your eyes can deceive you..” (Ben Kenobi, Star Wars, A New Hope).

Circle Of Spite

Posted by LilLaura as Lil Laura, Rude, Stupid People, True Story, Work Sucks

Generics are the best way for a government, a health service, a GP practice and a local pharmacy to economise, without putting the patients health or wellbeing at risk.

Yet there are those patients who refuse to believe that generics are the same. They “don’t work the same”, “make me feel sick”, “have odd side effects”, “consultant says I should have…”. One word-BULLSHIT.

IT’S ALL THE FUCKING SAME PEOPLE!!!

Par example, a woman in her 70’s today. She condecends to pay us a visit every….3 months (checked the computer). Apparently the pharmacist here is ALWAYS a man (strange considering the last manager was a woman…). So she has a script for flucticasone aq nasal spray (anti-allergy). So, I dispense as on prescription the generic. She leaves the shop. 2 minutes later she’s back demanding the brand, Flixonase. I can’t give her it because we have stock of generic-”but the other pharmacist always gives me it-hes SOOO much nicer than you”. I explain to her that, if she has a problem, take it up with her GP. Of course-the GP wrote it for Flixonase. When I showed her it was NOT the case, she asked for it back. I nodded in agreement and went back to work…..

“Can I have a word with you?” (customer) Bear in mind the shop was packed and I was up to my eyes in items waiting to be checked…

This woman gave me a dressing down like you would not believe in front of other customers, just because I obeyed the law and didn’t bend the rules for her. I said nothing, let her have her little rant-which I think made her more angry. Other customers watched and some looked more embarrassed than me. I finished checking the scripts and gave them out personally-each customer giving me a look and smile of compassion and sympathy.

Like Don Corleone, I let her have her rant….embarrass me in front of my regular customers…Why compound the problem by conforming or retaliating? Revenge is a dish best served cold…and when her doctor delivers the message that she is no longer a patient deserving of my attention because she behaved in a ludicrous manner..

Game, Set, Match.

On a sadder note, my second in command is leaving us. I will miss her, but I cannot deny her the freedom she yearns.

Oh, and FAO Scott,

What would you say to me, a pharmacist who is a descendant of one of the possibly greatest pharmaceutical minds of our time? Sir Alexander Fleming? My grandfather was his great nephew, and he was a JOINER in the shipyard, Harland and Wolff, that built many warships and my great uncle, Austin Fleming, was a pharmacist and fought with the Americans during WWII. Probably served alongside a member of YOUR family. Remember that NEXT time. Remember that you are speaking to someone’s daughter, someone’s son; someone’s family. And when you walk out the door of that pharmacy, you may not remember the pharmacists name, you may not care…..

But OTHERS do. They remember the good things about the pharmacist who worked there; how they helped them when they truly needed it. Their names may not be remembered, but their legacies LIVE on because people DO remember. Who the fuck is going to remember a bitter twisted shit like you?

The *Angriest* one’s rant at this guy made it easier for me to complete this blog. Because, at the end of the day, we know who we are, we know what and why we do the job we do; and like many other professions we feel like we deserve better. And when we are gone, people will remember us-some even tell stories. After all, you always hear about “that bastard of a plumber never finished that fuckin’ job!”, never the good things. I always remember going to the pharmacy as a kid, and remembering that, no matter what, the job was always precise and detailed, and you were treated as a person.

And, at the end of the day, I would rather be remembered as “that pharmacist” than “a fucking waster”.

“Omnipotent” Assholes and Dirty Ol’ (wo)Men….

Posted by LilLaura as Doctors, Lil Laura, Sexy Time, Stupid People, True Story, Work Sucks

This post comprises of the last few weeks of work, which have been unusually uneventful for me…. I start to worry as NOTHING EVER goes quietly for me. I couldn’t write as the last post dive bombed, so I’ll see how this goes, and if I cock up, I shall blog no more.

The *Angriest* one’s funniest post to date (IMHO) comprised of a complete arse of a “pharmacist” (no way was that real) trying to communicate with a patient (which makes me think it is a couple of medical students taking the piss out of our profession-because doctors don’t know or care how the drugs work).

There are two types of medical students-the chilled and relaxed (the minority) and the stressed and partied out (the majority, that become “omnipotent” assholes). So unfortunate that my little sister will fall into the latter category, though my blog is fast becoming an icon amongst the med students in her class-not quite what I intended!! Though a few have decided to try dentistry instead….as they now fear the wrath of the pharmacist!!

Omnipotent….used when describing a god because they are faultless and are never wrong, they know everything. Doctors may play with lives and like to play god, make mistakes like all humans do (otherwise they’d never learn ANYTHING-and usually we pharmacists are their reference guide) yet know FUCK ALL. I always laugh when a patient says they’d rather take their doctors word for it….because the very next week they are banging down your door because the doctor couldn’t be bothered with them! For example, yesterday I had to call for an ambulance for a patient who was suffering from severe dehydration after a bout of food poisoning-which the GP dismissed as “hyperchondrical”…..(fucking knob).

A local doctor (the same one as above, ahem) made the mistake of missing a patients adverse drug reaction to ibuprofen (Advil). I spotted it, reported it and did my duty. The doctor said to just dispense the prescription (”omnipotent” asshole). I told the patient that if he had any further trouble to talk to the doctor, as I was overruled. Like Pilate, I washed my hands….

Now, for the Dirty Ol’ (wo)men. Now, you’d think that for all the censorship, rules and regs we have to face in our personal lives, that those that set the standard originally would adhere to it-apparently this is not the case in Bonnie Scotland….

Last week, a woman, in her 70s asked to speak to me. In front of other customers, she proceeded to describe how itchy her lips were and that the doctor had given her a cream for them. I could see nothing wrong, until she uttered the words that nearly put me off sex for life “NO, not those lips dear. The lips DOWN UNDER” and pointed. Nice. Then there’s the “confident” (i.e. limp) men over the age of 60 getting Viagra for free, and they ALWAYS wink at me when I hand them their items (shudder). The worst has to be a man in his 90s (yes, over NINETY YEARS OLD), telling me that my name was very “Victorian” and he imagined me in a corset and crinoline dress… Never have I felt so used….

I think as a pharmacist you develop immunity as you always have to appear professional. When it happens to my staff though, I really laugh. These are women 20 years older than me, and they still get embarrassed, even though they’ve probably seen it all before! A member of my staff got very embarrassed the other day as she was witnessing a man take his trousers off-she froze and didn’t know what to do! Thankfully he had another pair on under them! HAHAHAHAHA! I stood watching her face getting redder and him wrestling with his trousers in front of a shop full of people. Fair enough, I probably should have intervened, but I couldn’t. (Probably the reason why I have an impacted wisdom tooth now, and am on antibiotics-which means that the alcoholic beverages are out for the next week, and the pain of it makes me VERY bitchy.Karma).

Yippeekayaee MotherF…What The Hell?

Posted by LilLaura as Lil Laura, Work Sucks

Woke up last Monday morning, energized and full of zing, hoping to bring down those motherfuckers in “L”. Spoke to “The Chief”-who said HE’D take care of it and get back to me….

Tuesday-was still energized. “The Chief” phoned….and my hopes of saying “Yippeekayaee MotherFuckers” were dashed….gone were the dreams of dressing all in black like the definitive Darth Vader….because “The Chief” had spoken to them and ironed out the problems….and then told me to talk to them, let them see what “a lovely personality” I had….<ewwww>. So, like a good marine, I obeyed orders (hey, it’s not my buisness and I am getting paid), but I DID NOT APOLOGIZE….(did you expect me to?). Only asked if we could “start over”, which they gleefully accepted…

Since Tuesday, I feel like I have been living in a parallel universe (do not start all the crap about how universe only implies there is one..etc-my masters thesis was on nanoparticles and I don’t give a shit!).

There is no atmosphere-the hectic world in which I am used to has…disappeared….there are still patients, but very little aggro (apart from the 60+ generation who I personally think should take life as it is and if they don’t agree, be strangled with their compression hosiery!)

So, in lieu of dressing like Darth Vader (maybe another opportunity will arise), I have decided to begin construction of a “death star”, which will obliterate GP (general practitioner) surgeries that get in the way….

Any of you who would also like plans of this are more than welcome to them, though be advised they are still in the developmental stage….

During my quiet time at work, in which I am usually writing up invoices etc for “L” (”L” is the local surgery), I got bored and decided to do one of those crappy online Freud-Jung personality tests….turns out I am a “ENTJ” or “Fieldmarshal”, less than 2% of the human race have this profile apparently….

An ENTJs trademark? “I’m sorry that you have to die”.

I don’t think I’d be sorry for anyone to die…..matter of fact, I’d probably say it like a Bond villain of some sort….with a wry,sarcastic smile….<evil laugh>

Anywho, sorry to let y’all down….but there is a time and a place…..and I will eventually get the chance to say what I want.

(Don’t know if you have ever heard of “Life On Mars” or “Ashes to Ashes” (songs by David Bowie, but the titles were taken for a couple of cop shows here in the UK-very good). The main character is a detective called Gene Hunt. The ultimate leader, whose approach to complaints consists of two words “FUCK OFF”).

Sounds good to me!! If only we could actually employ it :(

Since then, my ass has been kissed so many times (NOT literally, I am NOT the porn star, for a start I am BLONDE) by the local surgeries, I feel like such a tart…..

Instead of sending us out on the streets, the owners “pimp” us and our knowledge for free….

Any wonder we feel cheap and sullied after a day’s service?

Back to the Death Star plans then…..

Musings of Lil’ Laura

Posted by LilLaura as Lil Laura, True Story, Work Sucks

You can check out Lil’ Laura’s first post here.

-=+=-

I am 27 years old. When patients come in the shop they ask if I am sure I am the pharmacist….(dare I even point out my name on the registration certificate?). They assume that I am “too young”, “don’t know what real life is like”…..
I’d love, just for once, to introduce my patients to my career to date; I really would.
When I was 18 I got a job as a pharmacy assistant, and went to the best school of pharmacy in the UK. I worked for the same firm for 7 years, finishing my 8th year with them as a pre-registration pharmacist. Naturally when I qualified those years of service meant nothing and I had no job at all. Locum work in Northern Ireland was scarce, so I ended up looking for work in England; landed what I thought was a sweet job with Superdrug. It was HELL ON EARTH. So, I bit the bullet, resigned and the next day got offered my job in Scotland.
My first day, I was told that a local surgery, L, owed the pharmacy a substantial amount of money-nearly £2k, accumulated over the space of a year. As the new pharmacist, I had to deal with it.
What I found out about “L” did NOT surprise me. A surgery on new premises, but full of the same manipulative bitches that usually run the local surgeries-a lick of paint does nothing for atmosphere (take note bitches!).
I arranged for installment payments over 6 months, and invoices generated….practically everything but sort out their financial budget from the NHS! (Now, they don’t teach that in Pharmacy school, so where did I learn that from? Years of working in PHARMACY?)
The next week, a very angry dr from “L” phoned, demanding to know what I wanted to speak to him about (dosage on one of his scripts was dubious, had to double check). So, I explained. He treated me as a child, like I knew absolutely fucking nothing. So I made a complaint about him. Since then, he has been nice and pleasant, phoning for my advice (creepy), and I actually met him the other day. Funny how there are people you hate and end up respecting. I think that he is the only dr up in “L” I can actually treat with ANY regard-apologies.
Anywho, this is all background of the events THIS week (you will find that due to my attitude problem and arrogance that NO week is uneventful….).
MONDAY, 17:20 ANGRY PATIENT
AP: “I went to the dr (at “L”). She says you’re a liar, she never talked to you”
Me: “I beg your pardon, but she definitely did. She told me to cancel your prescription if you didn’t come at the designated time.”
AP: “I believe the doctor. Give me my nicotine patches” (AP is 80 years old and going to give up smoking…Tell me when Elvis gets here)
Me: “I’m only following orders madam. You didn’t adhere to the program.”
AP: “I’m ONLY human…adhere? What REALITY DO YOU LIVE IN?”
AP leaves empty handed before I call the police to get her taken either a) to the loony bin or b) an old folks home. a) is preferable and more appropriate…..
The days following this event have consisted of more designed to REALLY fuck me off!
Tuesday-”L” practcice manager accuses me of doing something without doctors consent.
dr prince charming from “L” calls to let me know that I’d be receiving mail soon from
the surgery, then calls again to tell me what exactly is going on….not good
oh, and a script arrives for AP nicotine patches <laugh derisively>
Wednesday- “L” doctor who called me a liar is back, but I hear nothing. Just get a fax from the
surgery to try and get an injection which I have to go through a chain of command
for and is a REAL PAIN IN THE HOLE
Thursday- Still NO word from “L”. Pharmacy inspector phoned-knows how I have bent over
backwards to accomodate them. Quote: “YOU acted in GOOD FAITH. You OBEYED a
DIRECT order. For all you know she could have been calling from home or a mobile-
hence no record at the surgery. I am backing you 100%”. So is “The Chief” (my boss)
Friday- Only contacted “L” to let them know we have been able to acquire elusive injection.
No outpouring of joy or thank yous…..but then did I expect any?
Today- Letter arrives for me re: complaint made about dr prince charming at “L”. Say they want
to have a meeting with “The chief” and I, at “OUR” convenience….

Naturally, being of a vengeful disposition, I will write a letter of retraction of my allegation against dr prince charming, and say “that it is difficult to express oneself properly on the phone at times, leading to misunderstandings, what a good doctor he is….blah, blah….then attack….
I think I shall see when the pharmacy inspector is free….and she can join the party….I shall wear all black, like the ever intimidating DARTH VADER…..and then the pruning of the dead wood will begin….”Yippeekayae MOTHERFUCKERS!!”

-=+=-

As for The Angriest Pharmacist, I have an injury to my left hand. I cannot type so well right now, so I’ll be back full steam ahead in ten days or so…

Pharmacy Life in Scotland

Posted by LilLaura as Lil Laura, Stupid People, True Story

I received this Laura, a pharmacist in the UK, where healthcare is socialized and medicine is essentially free. I like her. She reminds me of….well me. So, she’s awesome.

I think she’s earned herself a few guest spots on The *Angriest* Pharmacist — to provide us with insight into other country’s practice and perhaps lets us all see that the grass may be greener…or not.

-=+=-

Just thought I’d send you a taste of pharmacy life in Scotland…..

Patient’s Rep: “Whatever happened to “bring me your poor, your tired?” You’re just an arrogant…pharmacist!”
Me: “I have to be.”
Patient’s Rep: “I’m a customer!! YOU should be treating ME better than this!< stomps off, slams door>

That is a true version of events. Usual occurence, once or twice daily. I’m sure most of you have seen Moore’s “Sicko”. Funny how he glanced over us pharmacists in the front-line, sorry, “primary care”. The NHS looks like a lot of fun, doesn’t it? The sick, the poor, the tired…getting medicines for “free”. That’s why, when patients or their representatives call themselves “customers”, I have to laugh. I can hear you asking “why?”…BECAUSE MY BLOODY TAX (40%) and MY BLOODY NATIONAL INSURANCE PAYS FOR THEIR FREE MEDICATION!!!!! In essence the government puts my money into a big pot and when a doctor writes a prescription for their medication (free), I feel a pang of loss….as I feel part of my money paying for their prescription…I wouldn’t mind so much if they actually DID buy something from the shop floor, for then they are spending their own money and are customers. But, as I told one PATIENT;
“YOU are NOT a customer. You DO NOT buy your medicine, therefore you are a PATIENT, not a customer.”
For those of you who remember the ever antagonistic Maggie Thatcher, she instilled into the public of the United Kingdom that they were not patients, but customers, and “the customer is always right”. To this day, the bastards that come in with their free prescriptions, smug gits, not knowing or caring how much the items cost, feel that they should come first.
I feel that it is time for a revolution….I am tired and sick of patients treating me like I know absolutely nothing, when I spend most of my time doing “Continual Professional Development” just for their benefit, and know more about the bloody drugs than the doctors who prescibe them!! The good ol’ government say that emotional or physical abuse of healthcare professionals is against the law. Pity the patients dont agree, to them a healthcare professional doesn’t work in a shop, they work in a hospital or drive an ambulance.
Well, time is changing, and they will have to accept that a pharmacist in a suit has a LOT more power. It’s just a pity that we cannot refuse to dispense a prescription (against the law now….) anymore. Yet a doctor can refuse to treat someone who is ill? Where is the justice?

Let me know what you think. That is just a taster, there is the local medical group, ass kissing general practitioners and many other things that annoy me!

-=+=-

Lemme know in a comment whatcha think of Lil’ Laura…